United States onlyBest Egg is the leading financial confidence platform that provides flexible solutions to real-life challenges for people with limited savings. We leverage real-time customer insights and data science to connect more people with the right products for their financial needs. Our offers include a growing suite of products such as personal loans, a credit card, and flexible rent, which are complemented by a suite of financial health tools to help customers make smart financial decisions and stay on track, so they can be money confident no matter what life throws at them.
Our culture and values inspire our employees and customers to embrace Best Egg. We are committed to championing a culture of inclusiveness and diversity of thought, and we focus on providing a safe, flexible, and collaborative work environment. Our employees are encouraged to engage in creative problem solving, and we promote opportunities for growth and enrichment across the organization.
If you are inspired by inspiring others, Best Egg is the place for you.
This position is central to delivering on our key activities of customer engagement and distribution through the creation of AI driven marketing optimization processes. This role will focus on increasing the efficacy of our Direct Mail process by delivering a new suite of ML models ranging from propensity models to LTV models. This role will be crucial in reducing our reliance on affiliate partners through expanding our customer base in non-affiliate channels.
Duties & Responsibilities
- You are empowered to influence our marketing outreach initiatives by building and utilizing your robust models.
- Take ownership of a rich library of machine learning tools and enjoy authority to continue to research efficient and effective strategies.
- Access a deep set of applications, bureau, web, and alternative data to gain insights and convert these insights into actionable outreach strategies and models.
- Build end-to-end machine learning pipelines including data extraction, feature engineering, model building, performance evaluation, and implementation.
- Collaborate with key marketing stakeholders to deliver self-service tools they can leverage to make optimal marketing decisions for the business
- Leverage modern suite of AI applications to optimize your workflow and help push the company forward
Requirements
- A Master’s or PhD degree in quantitative fields, preferably in mathematics, Statistics, or data science, is preferred.
- 2+ years of experience delivering production ML/AI models
- You should have a solid foundational understanding of the technical aspects of Data Science, including proficiency in statistics, machine-learning techniques, and the ability to obtain and utilize big data (both structured and unstructured).
- Familiarity with leveraging AI tools (i.e. GPT, Claude, Gemini) to upskill and for use in process improvements.
- Experience with deep learning, natural language processing, and adaptive models a plus.
- Be confident and willing to challenge status quo but also willing to concede and execute other’s ideas when necessary
- Comfortable working in cloud-based compute systems (AWS), and intermediate to advanced experience with SQL and Python including it’s machine-learning libraries (panda, scikit-learn, matplotlib, etc).
- Enjoy a culture rich in direct communication, no politics, continual learning where we celebrate success and have fun too.
Best Egg celebrates diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we will grow.
Employee Benefits
Best Egg offers many additional benefits for our employees, including (but not limited to):
· Pre-tax and post-tax retirement savings plans with a competitive company matching
program
· Generous paid time-off plans including vacation, personal/sick time, paid short--
term and long-term disability leaves, paid parental leave, and paid company
holidays
· Multiple health care plans to choose from, including dental and vision options
· Flexible Spending Plans for Health Care, Dependent Care, and Health
Reimbursement Accounts
· Company-paid benefits such as life insurance, wellness platforms, employee
assistance programs, and Health Advocate programs
· Other great discounted benefits include identity theft protection, pet insurance,
fitness center reimbursements, and many more!
