Product Manager

Are you looking for an opportunity to make an impact and shape the future of the commercial real estate (CRE) industry?

The Product Manager owns the development of product strategy and vision and is responsible for driving measurable business and customer outcomes through discovery and delivery. This role partners closely with business leadership, design, and engineering to understand user pain points, define priorities, and translate validated opportunities into actionable roadmaps. Product Managers at Berkadia are accountable for managing the full lifecycle of tools and capabilities within their area — including technology investment, maintenance, and deprecation decisions — ensuring alignment with organizational strategy.

Innovation meets excellence at Berkadia, where we give you the space you need to create and allow your ideas to flourish. We are leading the evolution of CRE and can't do that without innovators who are driven by curiosity and are willing to challenge the status quo as they chart their career path – and Berkadia's future. Be Part of Building the Next. Be Berkadia.

We Innovate to shape the future of CRE, so in this role you will:

Responsibilities:

• Own the development of the product strategy and vision supported by internal and external analysis.
• Understand and validate user pain points, unmet needs, and workflow gaps through user research, interviews, and data analysis.
• Engage in creating business cases for new products and ideas, demonstrating their potential value.
• Maintain the product roadmap, ensuring alignment with strategic goals and measurable outcomes.
• Connect stakeholders’ interests to project goals, influencing and negotiating to align expectations and develop mutually beneficial plans.
• Ensure that requirements are accepted and collaborate closely with architecture, engineering, design, and business stakeholders to ensure shared understanding of product objectives and desired outcomes.
• Consider the impact of the product or initiative on stakeholders and actively manage their expectations regarding possibilities, deviations, and risks.
• Oversee non-technical features, prioritization sequences, and communicate these to horizontal teams.
• Identify user groups, establish feedback loops, and seek clarity from relevant stakeholders as needed.
• Utilize tools to gather and analyze product performance data, such as user engagement and satisfaction, to inform feature enhancements.
• Develop and execute go-to-market strategies including, but not limited to internal communication, release notes, training materials, and product demos.
• Analyze and understand the desired experience of target users, developing solutions to address gaps in the product/platform experience.
• Provide guidance on identifying common usability issues and assign severity levels.
• Integrate various inputs, decision criteria, and trade-offs to make effective decisions.
• Present clear, fact-based recommendations persuasively.
• Provide candid, constructive feedback to team members and stakeholders.
• Other duties as assigned.

We Stand for Excellence, so to achieve success in this role you should have:

Preferred Qualifications:

• 3–5 years of experience in product management, product analysis, or a related field.
• Strong understanding of Agile principles and hands-on experience managing backlogs and product roadmaps.
• Proven ability to collaborate across design, engineering, and business functions.
• Analytical mindset with the ability to define and track key metrics to measure product performance.
• Excellent communication and storytelling skills to align stakeholders around product goals.
• Bachelor's degree or equivalent
• 3+ years of experience in a similar position

We believe People Matter, so we offer benefits that go beyond:

• Monthly paid volunteer hours and donation matching to benefit our communities
• Employee Resource Groups that help you grow with us
• Fertility and family planning services
• Up to 12-weeks of fully paid parental leave
• Mental health care, including free counseling sessions:
• We'll help fund your learning journey with generous tuition reimbursement
• Pet insurance discounts
• And more!

Be Part of Building the Next. Be Berkadia.