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Autocorp.aiAU

Client Success Manager - Bilingual

Autocorp.ai is a fintech company specializing in virtual retail and commerce technologies for the automotive industry, providing solutions like AVA Credit and AVA ID to streamline the car buying process.

Autocorp.ai

Employee count: 11-50

United States only

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This is a remote position.

Join the team reinventing automotive finance across Canada.

At Autocorp.ai,we’re not just building software we’re transforming how humans buy cars. Our cutting-edge SaaS platform empowers dealerships to close deals faster, provide better financing experiences, and unlock next-level performance with predictive insights powered by our partners likeEquifaxandCanadian Black Book.

We’re growing fast and looking for a bilingualClientSuccess Manager who’s hungry to grow with us.

This isn’t just a job. It’s a launchpad.


You’ll be a trusted advisor to our dealers, guiding them to success, helping them scale, and making sure they get full value from our platform. If you love building relationships, geeking out on performance metrics, and turning satisfied clients into raving fans this is your shot.

What You’ll Own
  • Be the Go-To for Your Dealers: Retain and grow your book of business through strategic, proactive communication.
  • Drive Expansion Conversations: Introduce new product features and expansion opportunities that drive real revenue for our partners.
  • Train Like a Pro: Onboard and train dealerships so they can hit the ground running — and never slow down.
  • Optimize Dealer Performance: Analyze results, identify trends, and build strategies that drive ROI.
  • Solve Problems Before They Exist: Stay a step ahead with proactive support, strategic recommendations, and high-impact follow-ups.
  • Collaborate Across the Org: You’ll be a key player between product, support, sales, and leadership — and the voice of the customer.
  • Champion the Client: Advocate for product enhancements and escalate when needed to ensure lightning-fast resolution.

Requirements

Bilingual Skills– You speak both English and French fluently, making it easy to connect with a wide range of clients.
1–3+ Years of Experience– You’ve spent time in Customer Success, Account Management, or other client-facing roles where building relationships is key.
Automotive Industry Know-How– Whether it’s dealerships, wholesale, or automotive tech, your background gives you a leg up in understanding the unique needs of this space.
SaaS Savvy– You’ve worked at a SaaS company or you're super comfortable navigating cloud-based platforms.
Proven Portfolio Management– You’ve successfully managed B2B accounts, ideally with some responsibility for keeping clients happy and growing (think retention + expansion).

About the job

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Posted on

Job type

Full Time

Experience level

Experience

1 year minimum

Location requirements

Hiring timezones

United States +/- 0 hours

About Autocorp.ai

Learn more about Autocorp.ai and their company culture.

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Our customers in the automotive industry face a rapidly evolving digital landscape, where the traditional car-buying process often creates friction, uncertainty, and inefficiency. At Autocorp.ai, we understand that dealerships need to meet modern consumers where they are—online, on their mobile devices, and expecting a seamless experience. That is why we have built a comprehensive suite of financial technology solutions designed to streamline the entire sales journey, from the first click to the final signature, ensuring that every interaction is meaningful and productive.

Our flagship platform, AVA, empowers dealerships to securely collect and verify critical customer information upfront, transforming how they engage with potential buyers. By integrating advanced credit analysis and identity verification tools directly into the digital retail workflow, we enable our partners to identify high-intent buyers instantly and accurately. This not only accelerates the sales process but also significantly reduces the risk of fraud, a growing and costly challenge in the automotive sector. We believe that transparency, security, and speed are the keys to building lasting trust between dealers and car shoppers in today's competitive market.

We are dedicated to transforming the automotive retail experience by providing tools that are as intuitive as they are powerful. Our solutions, including AVA Credit and AVA ID, allow customers to get pre-approved and verified in seconds, without impacting their credit scores. By removing the guesswork and administrative bottlenecks, we help dealerships focus on what matters most: delivering exceptional service and getting more customers into the driver's seat. At Autocorp.ai, we are driving the future of automotive commerce, one secure transaction at a time, and helping our partners thrive in the digital age.

Employee benefits

Learn about the employee benefits and perks provided at Autocorp.ai.

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Flexible PTO

Flexible PTO policy.

Health, Dental, and Vision Coverage

Excellent health, dental, and vision coverage.

Flexible Remote Work

Flexible remote work across Canada and work-from-anywhere policy.

Coaching and Training

Access to coaching, modern SaaS sales training, and proven frameworks.

View Autocorp.ai's employee benefits
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Autocorp.ai

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