Remote Dutch Bol.com Customer Advisor

Atlean World is an HR SaaS Consultant dedicated to fostering multicultural environments as the new reality. We specialize in multilingual markets, ensuring candidates have a seamless recruitment journey.

Your Next Job, Without Boundaries! 🌍

If you're living in Portugal we are offering a fantastic remote work opportunity for the role of Customer Advisor for Bol.com.

Why this Customer Advisor role is a great opportunity for your professional and personal development:

• Work from anywhere while embracing diverse experiences.
• Represent a global brand.
• Fast-track career development opportunities.

Your day-to-day responsibilities would include:

• Listen to customers’ questions and concerns, and provide answers and solutions;
• Troubleshooting regarding orders, deliveries, payments and returns;
• Point of contact for external sellers;
• Provide information about digital products;
• Escalation and rerouting of issues to other departments.

Requirements

What do you need to be successful in this role?

• Native level of written and verbal communication skills in Dutch
• Be living in Portugal
• Availability to work in rotating shifts;
• Good computer skills;
• Excellent communication and interpersonal skills and team spirit;
• High School Diploma
• EU passport/ID or a portuguese resident card

Benefits

By joining this role, this is what you can expect:

• Private Health Insurance from day one
• Free portuguese lessons
• Great opportunity to grow quickly within the company
• Excellent work opportunity in a dynamic leading multinational company;
• Stable work and career progression;
• Investment in training (ongoing training) and personal development;

Make it your Next Job Without Boundaries! 🚀

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Get to know more about Atlean World👇

Atlean World is going to be your recruitment partner during the whole journey!

Guiding Your Odyssey with Atlean World:

Personal Touchpoint:

As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.

Q&A Session:

Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.

Making it Happen:

Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.

Ongoing Support:

Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we're here for you.

Your Next Job, Without Boundaries! 🌍