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AppcuesAP

Brand Design Lead

Appcues is a user engagement platform that enables SaaS companies to create personalized in-app experiences, such as onboarding flows and feature announcements, without needing to write code, ultimately aiming to improve product adoption and user retention.

Appcues

Employee count: 51-200

Salary: 140k-160k USD

United States only

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Appcues enables personalized digital experiences at scale. Marketing, product, and digital teams use Appcues to translate customer behavior into business results—all without technical resources. Appcues powers lifecycle marketing campaigns, product-led growth, and digital adoption for thousands of companies like Adobe, Crossbeam, Equifax, Redfin, and US Foods.
Appcues has an exciting new product roadmap, a new leadership team, and renewed momentum for our mission to deliver impactful experiences. We’re investing across the marketing team to grow pipeline, expand brand awareness, and optimize our digital presence. We believe this next phase of growth will require us to generate more demand upmarket and our brand is transforming to meet the moment. We’ve been working with our friends at Fuzzco to refresh our visual identity and hone our messaging. Now, we need an expert to help us bring it to life across our website, digital ads, social channels and in-person experiences.
We’re looking for a collaborative, hands-on creative to lead and evolve the brand for the future while managing the design tasks we have today. You’d be a team of one, but we don’t expect you to do it all! You’d partner with the other 5 members of the marketing team to create systems (workflows, templates, AI prompts) that enable you to scale your expertise and empower others to make on-brand deliverables.

About the role

  • Own, maintain, and evolve our brand and shape our design system, ensuring visual consistency and sustainable workflows across deliverables.
  • Design high-quality web experiences that clearly communicate our brand, product, and vision with clarity and creativity.
  • Craft compelling data visualizations, infographics, and abstract visual metaphors to make complex concepts feel accessible and memorable.
  • Collaborate closely with marketers and company stakeholders to translate business goals into brand experiences.
  • Experiment with new visual approaches—including AI prototyping tools—to push the creative bar higher.
  • Collaborate to drive impact. Partner with other marketers so that all assets have strong messaging, compelling creative and relevant distribution. You’ll also enhance landing pages and email sequences for campaigns led by other teammates.

About You

  • You’re comfortable being both the strategic taste-maker and the hands-on producer.
  • You have a scrappy, results-driven mindset— you’re comfortable working with ambiguity and are motivated to create direction from the ground up.
  • You’re an expert at creating a consistent brand experience across channels consistently.
  • In addition to your design skills, you have experience using Webflow to bring your website designs to life.
  • You know how to experiment and adapt your creative based on data insights.
  • You have excellent verbal and written communication skills, and are adept at presenting performance insights and strategies to cross-functional teams and senior leaders.
  • You’re comfortable operating on a lean team and with a modest budget
Note - Appcues uses a market-data driven approach to setting compensation ranges, and pins compensation ranges to data provided by third-party organizations. This range is for all US-based candidates and is built to be competitive nationwide by utilizing ranges for the Greater Boston area, regardless of where in the US an employee lives (or later relocates). This range represents salary-based compensation and does not include our equity package (in stock options), 401k match, or other benefits including an office setup budget, tech budget, training and education budget, and co-working space reimbursements. Actual compensation offered to a successful applicant may be based on job-related experience and other factors consistent with applicable law. For non-US based candidates, Appcues adjusts salary ranges based on cost of labor in each market. If you have questions on the pay range in your country, the recruiter will be happy to discuss specifics during your introductory conversation."

Our Benefits

100% remote - We don’t have an office so all of our employees learn and collaborate in the same way using remote work practices. We work in Slack, Zoom, and a collection of modern collaboration tools. We have inclusive remote events and we get together annually for a fun off-site retreat.
Well-being - You'll have solid health, dental, and vision plans; access to 401k (with a match), and a generous parental leave.
Home office and tech budget - Besides paying for your work computer (Mac or PC), we offer a one-time $1000 home office stipend and an additional $500 annual budget for extra work-related technology.
Coworking space, on us - Home office not cutting it? We'll reimburse your monthly co-working fees.
Equity - We want everyone invested in our success. We grant every employee equity in the company.
Transparency and collaboration - We foster team alignment with meetings of all shapes and sizes—a twice a month all-hands meeting called Allcues, a weekly newsletter and an annual learning stipend.
Flexible Time Off - We believe time away to reflect and explore makes us all more productive, so employees don’t accrue vacation time – they work with their managers to schedule time off when they need it, consistent with our Flexible Time Off policy. Employees based in the USA also take off all US federal holidays. Employees residing in other countries can choose to follow their local national holidays or US federal holidays.

About the job

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Job type

Full Time

Experience level

Salary

Salary: 140k-160k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Appcues

Learn more about Appcues and their company culture.

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Appcues is a user engagement and product adoption platform designed to empower software-as-a-service (SaaS) companies to create personalized in-app experiences without requiring extensive coding knowledge. Founded in 2013 by Jonathan Kim and Jackson Noel, the company set out to revolutionize how businesses onboard new users and drive feature discovery. Appcues enables product, marketing, and customer success teams to build and iterate on user experiences such as onboarding flows, product tours, feature announcements, and in-app surveys using a no-code interface. This approach allows businesses to respond quickly to user needs and behavior, tailoring the customer journey and fostering greater engagement based on real-time usage data.

The platform provides a comprehensive solution for measuring and improving product adoption by allowing teams to track and analyze product usage, and then publish targeted in-app messages, checklists, and modals. Appcues aims to help businesses activate new users more effectively, increase feature adoption, convert free trial users into paying customers, gather user feedback, and provide self-service support. By automating connected in-app experiences, email, and push notifications, Appcues helps companies build lasting user engagement. The company emphasizes a user-centric approach, focusing on delivering value at scale and enabling non-technical teams to create beautiful and effective in-app experiences. Appcues is trusted by numerous software brands to enhance their user engagement strategies and accelerate growth by making it easier for users to understand and utilize key product features.

Employee benefits

Learn about the employee benefits and perks provided at Appcues.

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401(K)

Access to 401k.

Company equity

Equity offerings.

Health insurance

Solid health plan.

Dental insurance

Solid dental plan.

View Appcues's employee benefits
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Appcues

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