Customer Service Advisor responsible for answering customer inquiries via phone, chat, and other electronic methods, responding to customer requests for product information and assistance, and resolving customer service issues in a timely and professional manner.
Requirements
- High School diploma or equivalent combination of education and experience
- Must be at least 18 years old
- A stable history of employment
- Willing to accept a temporary assignment
- Must be able to work full time, 40 hours a week
- Must have a quiet, distraction-free work environment without any conflicting responsibilities during scheduled work shift
- Experience using internet-based browsers such as Chrome, Firefox, Safari
- Ability to accurately type at least 25 wpm
- Excellent oral and written communication skills
- Proficiency in MS Office computer applications, including Word and Excel
- Full professional proficiency in written and spoken English (equivalent to CEF C1 level or above)
- Must reside within an approved state*
- Must be able to work from home with the following internet requirements: High-speed Internet Connection (Cable, Fiber, DSL)
Benefits
- Work from home
- Hourly pay rate of $12/hour