eCommerce Product Designer

Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.

Position Summary:

Cencora seeks a passionate, innovative, and experienced eCommerce Product Designer to join our expanding product design team and support the vision, build out and ongoing lifecycle of our eCommerce digital products. Under the direction of the Product Design Sr. Manager, this role is responsible for partnering with our business leaders, consultants, and agile teams to ensure the voice of the customer is translated into meaningful, accessible, and easy-to-use capabilities. This role will collaborate closely with product owners, product specialists, engineers, and other designers/researchers to ensure the successful implementation of product design strategies.

A successful candidate should:

• Exhibit passion about creating innovative products and delivering an efficient and graceful experience for users

• Be a good communicator who builds strong relationships and partnerships focusing on collaboration, building consensus and driving design through influence

• Be an analytical thinker, with a desire and ability to develop and document a deep understanding of users’ needs and behaviors across multiple customer segments and environments

• Create compelling digital experiences that bring value to a customer’s operations and make it easy to partner with Cencora

• Bring to the table each day: a positive attitude, a true “team” spirit, strong problem-solving skills and the ability to display sound decision making under pressure

Primary Duties and Responsibilities:

• Create user experiences that are optimized for delivery across multiple platforms

• Help define product requirements by collaborative brainstorming and high-level prototyping with partner teams

• Contribute to design initiatives focused on understanding user needs and translating these into product strategies and experiences

• Assist in building and test ideas that challenge the status quo and deliver high quality user experiences that raise the bar in terms of innovation, simplicity and consistency

• Ability to translate complex business requirements and user needs into workflows, wireframes and intuitive user experiences that are technically feasible

• Ability to collaborate with other Design and Product squad members, including researchers, designers, product owners, product specialists and engineers and drive design through influence

• Experience creating, maintaining and working with designs systems, journey maps, personas and workflows

• Experience conducting user research and testing as well as ability to analyze, synthesize and present research findings

• Contribute to the overall advancement and improvement of products

Desired skillsets & Experience:

• Bachelor’s degree in Design, Human-Computer Interaction (HCI), or equivalent professional experience.

• Three (3) or more years of experience in digital product design for both web and mobile platforms.

• Strong skills in product design strategy, including user research, personas, customer journeys, design thinking, ideation, sketching, prototyping, and concept validation.

• Prior eCommerce Product Design experience highly desired

• Experience designing accessible graphic user interfaces for complex applications and familiarity with WCAG 2.1/2.2 AA Standards - nice to have, not required

• Experience creating, maintaining, and utilizing design systems.

• Experience conducting user research and testing and the ability to analyze, synthesize, and present research findings.

• Basic understanding of HTML, CSS, JavaScript, and other web languages to collaborate effectively with engineers during the design process.

• Strong presentation, communication, documentation, and organizational skills.

• Portfolio of work samples - required

Minimum Skillsets, Knowledge and Ability Requirements:

• Strong presence, including the ability to partner with and effectively influence product and engineer leaders

• Skilled at communicating verbally and in writing to diverse audiences

• Proactive self-starter: assertive and able to ensure that Product Design principles are adhered to

• Strong prioritization skills and ability to quickly re-prioritize in a dynamic environment

• Analytical mindset and creativity to balance detailed problem solving with a ‘big picture’ strategic view

• Ability to work well both independently as well as within a team-oriented environment

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/NewYork/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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