Overview:
We are looking for a Channel Account Manager to develop and manage relationships with channel partners to drive sales and revenue.
You will be responsible for identifying and onboarding new partners, providing sales-support and training, and managing the performance of existing partners.
The ideal candidate will have experience in channel management, strong communication and interpersonal skills, and a deep understanding of the sales process.
This position is in Canada.
- Develop and maintain strong relationships with partners and work closely with them to achieve mutual goals
- Collaborate with the sales team to align sales and channel efforts
- Monitor industry trends and stay up-to-date on competitors and market conditions
- Create and manage channel partner budgets and forecasts
- Implement channel partner programs, such as training, marketing, and incentives
- Measure and report on the performance of channel partners, using metrics such as sales and revenue
- Identify and resolve conflicts and challenges within the channel
- Provide support and guidance to partners on product and solution offerings
- Attend industry events and conferences to build relationships and promote the company
- 3+ years of experience in channel management in the OT software environment
- Bachelor’s degree in business or related field
- Proficiency in customer relationship management software (Salesforce)
- Strong verbal and written communication skills, with experience presenting to partners and senior level stakeholders
- Knowledge of sales techniques and strategies
- Ability to build and maintain relationships with partners
- Strong problem solving and negotiation skills
- Time management and organizational skills
- Ability to work independently and as part of a team
- Flexibility and adaptability to change
- A desire to learn and grow in the channel management field
- French speaking preferred