Operations Associate

Operations Associate

At Algolia, we're proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined.

In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.

Algolia is seeking a detail-oriented and proactive Operations Associate to join our Revenue Operations team. This role is critical in supporting the operational backbone of our go-to-market organisation and Finance team. You'll help drive efficiency, accuracy, and process alignment across systems and teams by managing administrative workflows, supporting key business initiatives, and ensuring the seamless execution of operational projects.

About You

You will have an analytical approach with outstanding numerical skills and be passionate about delivering key support. You are very organized, and diligent. Your attention to detail is exceptional and you are a natural strategic problem solver ready to take all the curveballs being thrown at you. You put your team first and understand the importance of collaboration and operational efficiency.

What We Offer

• A chance to contribute to a high-impact RevOps function supporting our GTM success.
• Exposure to multiple operational systems and business processes across the organization.
• Opportunities for professional growth in revenue operations and project management.
• Collaborative, inclusive, and supportive team culture.

Key Responsibilities

• Ad-hoc Projects: Support cross-functional operational projects and initiatives as assigned by the Revenue Operations leadership team or VP of Finance.
• Cloud Marketplace Setup: Partner with internal and external stakeholders to manage the setup and maintenance of product offers in AWS and Azure Marketplaces, ensuring all listing and pricing data is accurate and up to date.
• QBR Deck Support: Assist in building and maintaining Quarterly Business Review (QBR) presentations by gathering performance data, organizing insights, and supporting formatting and design consistency.
• Salesforce Reporting: Create, maintain, and optimize Salesforce (SFDC) reports and dashboards to support business performance tracking and enable data-driven decision-making.
• Process Documentation: Develop, maintain, and update process documentation for key operational workflows, ensuring clarity, consistency, and accessibility across the Revenue Operations team.
• Operational Support: Provide general administrative support for the RevOps function scheduling, task tracking, and documentation management to ensure smooth coordination across GTM teams.
• Continuous Improvement: Identify opportunities to streamline workflows, improve documentation, and enhance reporting efficiency across systems and processes.

Qualifications

• 2+ years of experience in administrative, operations, or business support roles (ideally within Sales, Revenue, or Business Operations environments).
• Proficiency in Salesforce and data reporting tools.
• Strong organizational skills and attention to detail.
• Excellent communication and collaboration skills across multiple teams.
• Comfortable working in a dynamic, fast-paced, and cross-functional environment.
• Proficiency with Google Workspace, Microsoft Office, and presentation tools.
• Ability to manage multiple priorities and deadlines effectively.
• Strong documentation and process improvement mindset.

FLEXIBLE WORKPLACE STRATEGY:

Algolia's flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual's impact, contribution, and output, over their physical location. Algolia is a high-trust environment and many of our team members have the autonomy to choose where they want to work and when.

We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees. Positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid-remote or in-office schedule.

WE'RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

• GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment.
• TRUST - Willingness to trust our co-workers and to take ownership.
• CANDOR - Ability to receive and give constructive feedback.
• CARE - Genuine care about other team members, our clients and the decisions we make in the company.
• HUMILITY - Aptitude for learning from others, putting ego aside.

We're looking for talented, passionate people to help build the world's best search and discovery technology. We value autonomy, diversity, and collaboration. We're committed to creating an inclusive workplace where everyone is respected and supportedregardless of race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background.

IMPORTANT NOTICE FOR CANDIDATES - Recruitment Fraud Notice

We've recently seen an increase in recruitment scams targeting job seekers. To help protect yourself, please keep the following in mind:

• Our open positions may appear on third-party job boards, but the best way to apply safely is directly through our careers page.
• All genuine communication from Algolia will come from an @algolia.com email address. If you receive an email from someone claiming to work at Algolia who does not have an @algolia.com email address, please do not respond or share any personal information.
• We'll never ask for payments, purchases, or financial details during the hiring process.

READY TO APPLY?

If you share our values and our enthusiasm for building the world's best search & discovery technology, we'd love to review your application!