Commercial Manager - Workshops

Commercial Manager – Workshops

Location: Home Based

We have an exciting opportunity for a Commercial Manager – Workshops to join our established Aftermarket team. Based from home, this role will champion the commercial approach of our Aftermarket workshops to be the leading supplier of services within our market sector.

• Come join Alexander Dennis. We are transforming public transport globally by designing, manufacturing, and servicing the cleanest and greenest buses and coaches for our customers.
• In a nutshell, we build buses and coaches. In fact, more than half of the buses you see on the roads in the UK are built by Alexander Dennis. We have a huge responsibility to keep the world moving.
• We are saving the planet. Our purpose is to support Governments globally with their push to reduce pollution and improve air quality by building greener, more eco-friendly buses.
• We love our customers. So much so, almost every bus we build is bespoke – what the customer wants, we will do our best to deliver.
• We have a fantastic Canadian parent company called NFI. They welcomed us into the family in 2019, and we haven’t looked back ever since.
• We are building back and growing again, winning new orders in Germany and Ireland which will be manufactured right here in the UK.
• Our global footprint is pretty impressive. We have a presence in some super cool places across the world from Hong Kong to Auckland to Toronto.
• Our people are our biggest asset, making us the hugely successful company we are. We are transforming how we work, offering team members more flexibility around how they live and work.

What does that mean for you?

• Generous salary package – we reward our people at the level they deserve.
• A half day on a Friday. Yes, every Friday. Giving you more time at the weekend to do the things you love, with the people you love.
• A 37-hour working week, with flexible working options, giving you that much needed work/life balance.
• Annual leave entitlement which increases with tenure.
• Pension scheme to help you save for the future.
• Access to our Employee Assistance Programme which offers practical, impartial support on issues impacting your life.
• Cycle to work scheme, discounted gym membership, and regular meditation sessions as your health and wellbeing is important to us.

Interested and want to find out more? Check out our YouTube channel or LinkedIn!

Your dream role:

We need a Commercial Manager – Workshops to champion the commercial approach of Alexander Dennis Aftermarket workshops to be the leading supplier of services within our market sector. You will introduce the Commercial Management model to deliver the best service to the customer at the lowest cost, maximising ADL Aftermarket revenues & profitability.

• This is a Permanent, Full Time, Home based role, working 8:00-16:30 Monday-Thursday and 8:00-13:00 on a Friday. Some travel to our UK sites will be required for the role.

Main Responsibilities:

• Full responsibility for ADL Aftermarket workshop commercial activities
• Ensure that the workshops operate with effective commercial policies along with the associated monitoring and reporting mechanisms.
• Identify opportunities for repair and refurbishment of ADL and non-ADL product.
• Work closely with workshop managers to meet budgets and timescales.
• Prepare accurate estimates for repair/refurbishment and maintain estimate retention levels whilst also maintaining profitability.
• Maintain and develop strong working relationships with customers and other ADL stakeholders.
• Work closely within the group to identify continuous improvement of customer service delivery.
• Implement and champion culture of continuous improvement and empowerment.
• Identify and implement cost efficiencies and additional revenue streams.

What you will bring:

• You will hold a City and Guilds or equivalent in the motor industry
• Previous experience in sales/customer facing roles along with previous commercial sales workshop experience – Truck, Van, or Car.
• Knowledge of Bus and Coach products body, mechanical, electrical would be an advantage.
• You’ll be Commercially Focused & Financially Astute
• An understanding of budgetary control, forecasting and P&L.
• Relationship building will come easily to you – across all levels of seniority and all areas of the business.
• Excellent oral and written skills.
• Things can be hectic here. You will remain calm under pressure and be able to prioritise a busy workload.

Next steps:

If this sounds like you, and you’re interested in coming ‘aboard’, then we would love to hear from you. Alongside uploading your CV, please share a short covering letter detailing why you’re interested and why we should hire you!

*Recommend a friend is applicable for this role.

If you are an internal applicant, you have a responsibility to inform your current line/department manager and local human resources representative before applying for the role.

We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences.

Due to the volume of vacancies and applications, we would prefer that you submit your application online. If however, you require an alternative method of applying, please give us call on +44 1324 621 672.

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