Field Service Engineer - North West

Field Service Engineer

Location: North West England

Come join Alexander Dennis on our mission to save the planet. We are transforming public transport globally by designing, manufacturing, and servicing greener, more eco-friendly, buses and coaches.

Our people are our biggest asset, making us the hugely successful company we are. We are transforming how we work, offering team members more flexibility around how they live and work.

What does that mean for you?

• We aim to reward our people at the level they deserve.
• Generous salary, bonus and overtime potential
• Pension scheme to help you save for the future
• Annual leave entitlement which increases with tenure
• Access to our Employee Assistance Programme which offers practical, impartial support on issues impacting your life
• Cycle to work scheme, discounted gym membership, and regular meditation sessions as your health and well being is important to us.

Interested and want to find out more? Check out our LinkedIn and YouTube!

Your dream role:

• First and foremost, you’ll be responsible for ensuring maximum vehicle availability for our customers throughout the North West of England.
• On arrival at our customer’s site, you’ll work quickly and diligently to diagnose problems, completing repairs in a health and safety conscious manner.
• This will be a combination of reactive and preventative maintenance activities as per documented schedules and standards on the whole vehicle.
• Once you’ve finished working on the vehicles, you’ll need to complete paperwork (such as service worksheets, time sheets and warranty claims), ensuring that jobs can be closed and invoiced in a timely manner. This includes uploading information to systems and occasionally writing technical reports.
• You’ll be given a van and it’s your responsibility to make sure that it is fully equipped with tools and parts on daily basis.
• It’s a 37-hour week, with hours of operation typically between 05:00-20:00. Your exact hours will be communicated to you by your line manager on a regular basis.
• You’ll get to work on and learn about various vehicle drivelines, including battery electric, hydrogen fuel cell, diesel and diesel hybrid.

What will you bring:

• Experience in the maintenance and repair of buses or heavy goods vehicles, including body, electrical, and mechanical.
• Working on modern, high-tech vehicles, it would be great if you have electrical diagnostic skills, ideally using Multiplex systems.
• Mechanically you’ll be comfortable with diagnosing and repairing of engines and transmission issues, as well as compressed air systems as a minimum.
• Time served PCV/LGV Technician with a recognised qualification such as City and Guilds, BTEC or similar, or equivalent experience.
• Required to be dependable, punctual, and reliable with a customer focused mindset, focusing on quality and accuracy, with completion at the highest of standards.
• Excellent self-organising and planning skills are key, and a professional manner at all times.
• A degree of flexibility is required and where additional hours are worked, overtime payment will be applied.
• Computer literate and able to use Microsoft packages.
• A Full UK Driving License

Next steps:

If this sounds like you, and you’re interested in coming ‘aboard’, then we would love to hear from you. Alongside uploading your CV, please share a short covering letter detailing why you’re interested and why we should hire you!

*Recommend a Friend is applicable for this role.

We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences.

Due to the volume of vacancies and applications, we would prefer that you submit your application online. If however, you require an alternative method of applying, please give us call on +44 1324 621 672 or send an email to careers@alexander-dennis.com