Alan exists to end the wait in healthcare by building a new standard in prevention insurance. We need an IT Operations Specialist to manage device security, SaaS platforms, identity & access, and employee IT experience.
Requirements
- 1-3 years IT operations experience (or strong internship/student association background in a tech environment)
- Technical/hard skills: Device management (MDM — ideally Kandji, Jamf, or Intune), SaaS administration, basic identity & access management (Google Workspace, SSO)
- macOS fluency: Comfortable troubleshooting macOS at scale. Understands the Apple ecosystem (Apple Business Manager, DEP enrollment)
- Operational reflexes: Can triage issues, communicate to users during incidents, and escalate appropriately.
- Documentation mindset: Writes clear, structured documentation.
- Learning velocity: Picks up new tools and processes quickly.
Benefits
- Fair rewards
- Flexible Office
- All the tools you need
- Flexible vacation policy and flexible working hours
- Delightful healthcare insurance
- Transport
- Learning & Training opportunities
- Personal growth through coaching
- Parental leave
