6670 - Key Account Manager

Company Overview:

Established in 1989. A leading global electronics manufacturing services provider, this company specializes in delivering high-quality, innovative solutions to customers worldwide.

Job Responsibilities:

• Client Relationship Management:
  • Develop and maintain strong relationships with key clients, understanding their needs, business goals, and challenges.
  • Serve as the main point of contact for key accounts, addressing queries, providing updates, and resolving issues promptly.
• Sales and Business Development:
  • Identify opportunities for upwelling and cross-selling additional products and services to existing clients.
  • Develop and implement strategies to expand the company's footprint within key accounts and achieve sales targets.
• Account Planning and Strategy:
  • Create and execute strategic account plans that align with the company's objectives and the client's needs.
  • Monitor account performance and adjust strategies as needed to ensure client satisfaction and business growth.
• Project Coordination:
  • Work closely with internal teams (e.g., engineering, production, supply chain) to ensure seamless delivery of products and services.
  • Coordinate and oversee project milestones, ensuring timely and within-budget delivery of solutions.
• Market and Competitor Analysis:
  • Stay informed about industry trends, market conditions, and competitor activities to identify opportunities and threats.
  • Provide feedback and insights to the company to help shape product development and marketing strategies.
• Reporting and Documentation:
  • Prepare regular reports on account status, sales performance, and client feedback.

Requirements

• Bachelors degree in Business, Engineering, or related field; MBA preferred.
• 8+ years in program/key account management within electronics manufacturing.
• Strong in program management, supply chain, and client relationship building.
• Proven ability to grow multi-site accounts and drive business results.