Sr. Cloud Platform Engineer

About the role:

8am is looking for a Cloud Platform Engineer to help us build and maintain our next-generation platform. You will be a member of the Platform Engineering Organization, which is responsible for the software and infrastructure management focusing on availability, performance and security of core service layers supporting our payments platform and practice management software. We serve over 200,000 legal professionals and process over $18 billion in payments every year! You will work closely with our development teams to ensure they have the tools needed to build, test, and deploy code with ease and ensure software and quality engineer success. You will engineer and maintain configuration management environments, software delivery pipelines, IaC processes, technical governance and observability tools among other areas of platform availability.

About us:

At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters.

Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!

What you'll do:

• Automate deployment, monitoring, and management for 100% AWS cloud based infrastructure
• Develop, implement and own developer focused internal tooling and automation as your product
• Share in new feature design as the cloud SME supporting container/k8s first designs
• Create and maintain automated Ci/CD pipelines that streamline the release process and ensure high-quality code is delivered rapidly and continuously in a safe and compliant manner
• Leverage agentic and generative AI and AI tooling in the development, management and enhancement of the Internal Developer and Production Platforms
• Collaborate with developers to identify pain points and bottlenecks in the development process and design and implement solutions that improve the developer experience and increase overall productivity
• Put together comprehensive onboarding programs and training resources to seamlessly integrate new developers into the organization
• Participate in an on-call rotation and provide emergency support occasionally outside of normally scheduled hours as needed
• Evolve and extend observability tools and systems to determine and resolve performance and usability issues

About you:

• 5+ years of professional technical experience in software engineering, cloud operations, or a related function.
• 3+ years of professional experience implementing and maintaining infrastructure in a public cloud environment such as AWS (heavily preferred), Google Cloud Platform, or Azure
• Experience and demonstrated proficiency with Infrastructure as Code (Terraform preferred)
• Experience implementing and maintaining Kubernetes clusters (EKS preferred)
• Demonstrated proficiency with networking as it pertains to cloud infrastructure (VPCs, subnets, route tables, NACLs, security groups, peering connections, etc)
• Experience implementing and maintaining relational database systems/clusters (RDS or Aurora preferred)
• Experience with security systems such as Web Application Firewall, HIDS/FIM, intrusion detection systems, and vulnerability detection systems
• Experience developing and maintaining internal tooling consumed by others
• Experience with Linux container technologies, such as Docker, OCI, LXC and ability to administer, build and deploy images in an automated manner.
• Proficiency in at least two of the following programming or scripting languages: Ruby, Python, Java, Javascript (NodeJS), Bash
• Working understanding of relational database systems such as MySQL (preferred) and PostgreSQL
• Experience with Kafka is a plus (MSK preferred)
• Experience with generative and agentic AI in an infrastructure management and implementation capacity is a plus
• Experience working in a PCI DSS environment is a plus
• Bachelor's degree in Computer Engineering, Computer Science, or a related field (or equivalent experience).
• Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation.

Why 8am:

At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day.

Here’s how we support our 8Team:

• Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees.
• Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members.
• Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents.
• Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching.
• Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development.
• Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually).
• Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise Shine Award of Excellence Program, and our peer-to-peer appreciation platform.

At 8am, we don’t just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day.

Diversity, equity inclusion at 8am:

At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach.

Security advisory:

Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.