Salesforce Analyst

Salesforce Analyst.

Salary: £42,000 per annum.

Location: Remote.

Contract: Fixed Term Contract for 12 months covering Maternity Leave, 35 hours per week.

Benefits:  

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave.

• Gain professional qualifications and excellent training/development opportunities.

• Flexible maternity, adoption, and paternity packages.

• Pension with up to 7% employer contribution with included life assurance cover.

• Staff discount and Blue Light Card eligibility with 15,000 national retailer's discounts.

Why Action for Children?  

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives. 

A bit about the role 

This is an exciting opportunity to join the Information Technology team as a Salesforce Analyst on a 12‑month fixed term maternity cover contract.

Working as part of a small Salesforce team, you will play a key role in the ongoing development, support and optimisation of our Salesforce platform, which underpins a wide range of services across the organisation.

You’ll be responsible for maintaining system stability and performance, supporting users, and delivering enhancements that improve how teams use Salesforce to deliver better outcomes for children and young people.

How you'll help to create brighter futures

• Administer, maintain and support Salesforce (Sales and Service Cloud), ensuring systems are reliable, secure and meet service expectations.

• Design and deliver enhancements including automation, reports and new functionality.

• Act as a bridge between business stakeholders and technology, translating requirements into effective solutions.

• Monitor, troubleshoot and resolve issues, contributing to continuous service improvement.

• Work within change and release processes to ensure safe and controlled system updates.

• Support users and promote best practice to improve adoption and user experience.

Let's talk about you 

• Previous track record of Salesforce platform administration, including building and configuring custom objects and process automation.

• Salesforce Admin certification.

• Knowledge and experience of developing sites in Experience Cloud.

• Experience of installation and configuration of third-party applications within the Salesforce platform.

• Experience of stakeholder management. 

• Knowledge and understanding of the principles of information security and data protection.

• Must be a self-motivated individual with the ability to work unsupervised. 

• Able to document requirements and work with business analysts as required. 

• Ability to assess the impact of new requirements.

• Good verbal and written communication.

Please see the Job Description for the full list of accountabilities and requirements. 

The successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check.

Contact: email us at recruitmentservice@actionforchildren.org.uk quoting reference 13113.

Please note we are unable to offer visa sponsorship for this role.

There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.

Diversity, equality, and inclusion

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace.

We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Want to know more about Action for Children?

Find us on  Linkedin, Facebook or YouTube to get to know us better.

Closing Date: Tuesday 26th May 2026.

Interviews will be week commencing 1^st June 2026.

Job Description

See below for further information about working with us:

Action for Children Employee Benefits

AfC Commitment Statement