8returns8R

Senior Enterprise Account Executive

8returns is a Berlin-based returns management platform that automates the returns process, enhancing customer satisfaction and streamlining operations for eCommerce stores.

8returns

Employee count: 11-50

Salary: 150k-190k EUR

Germany only

Returns aren't just inconvenient, they're quietly eroding the profitability and sustainability of retail brands. At 8returns, we turn the costly chaos of e-commerce returns into streamlined, data-driven profit.

We've been trusted by some of the fastest-growing European DTC brands like OACE, PEGADOR, and GOT BAG, and are now ready to scale our proven solution to larger retail brands—with iconic brands such as Fielmann, Tommy Hilfiger, and FILA already leveraging our platform. This is where you step in.

Tasks

Your Role

You'll spearhead our growth into the upper mid-market and enterprise segments.

  • Drive new business: Build and own your sales pipeline, proactively sourcing leads through targeted outbound, strategic events, and leveraging your personal network.
  • End-to-end ownership: Run complex sales cycles from discovery and stakeholder alignment (Operations, Finance, IT, CX) through ROI demonstration, procurement processes, and successful deal closure.
  • Collaborate closely: Partner with internal teams to clearly communicate customer insights, ensuring our product continues to lead the market in returns management.
  • Forecast rigorously: Maintain clear, accurate, and predictable pipeline forecasting using our CRM (Attio).

Requirements

Must-Have Experience

  • 5+ years selling high-value SaaS solutions into retail or fashion companies, consistently exceeding quotas.
  • Demonstrated capability to self-source a significant portion of your sales pipeline.
  • Fluent communication in German and English (additional European languages beneficial).
  • Ability to comfortably discuss technical integrations (API, workflows) with senior stakeholders, including CTOs.
  • Strong familiarity with structured enterprise sales methodologies such as MEDDIC or BANT.
  • Entrepreneurial mindset: proactive, decisive, thrives in a fast-paced, high-autonomy startup environment.

Nice-to-Have Experience

  • Familiarity with logistics, e-commerce operations, or related post-purchase technologies.
  • Existing professional network among European retailers, logistics providers, or relevant e-commerce agencies.

Benefits

What's in it for You

  • High-impact territory: Define and dominate the enterprise market for returns management in Europe.
  • Immediate leverage: Each deal you close will meaningfully influence company growth.
  • Product clarity: Represent a best-in-class returns solution that delivers clear, measurable ROI
  • Flexible working: Fully remote role with autonomy and trust.
  • Equity upside: Opportunity to own a meaningful stake in a high-growth, financially stable SaaS startup.
  • Clear career trajectory: Potential to grow into leadership roles as the business expands.

Ready to drive meaningful change in the European retail landscape?

Send us your CV and LinkedIn profile. We move quickly - expect a response within 48 hours.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior

Salary

Salary: 150k-190k EUR

Location requirements

Hiring timezones

Germany +/- 0 hours

About 8returns

Learn more about 8returns and their company culture.

View company profile

8returns is revolutionizing returns management for eCommerce businesses across the globe. Founded in 2020, the company has established itself as a leading solution provider for optimizing return processes. Their platform enables eCommerce stores to automate the often time-consuming tasks associated with managing returns, such as refunds, exchanges, and store credits, significantly increasing operational efficiency and customer satisfaction. By automating these processes, 8returns allows businesses to spend less time managing returns and more time focused on growth and customer engagement.

One of the standout features of 8returns is its comprehensive returns management system, which not only simplifies the return process but also provides valuable analytics that help retailers make informed decisions. Businesses can customize their return policies in a way that aligns with their brand and customer expectations, ensuring that the return process is not just efficient but also enhances the overall customer experience. Satisfied customers are more likely to be repeat buyers, thereby increasing lifetime value for eCommerce stores. 8returns also emphasizes environmentally-friendly practices by enabling carbon offset options and using smart rules to minimize unnecessary returns, addressing an important concern in the eCommerce sector today.

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8returns

Company size

11-50 employees

Founded in

2020

Chief executive officer

Amin Ben Said

Employees live in

View company profile

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8returns hiring Senior Enterprise Account Executive • Remote (Work from Home) | Himalayas