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ZU@zwjjoyuser
Led software engineering and data science teams, top 1% at DiDi, fast promotion at Deloitte.
AustraliaAs a seasoned data science and engineering leader, I have a proven track record of driving high-impact projects and scaling SaaS platforms from 50K to 5M users in ANZ. With a strong background in leveraging AI/ML to enhance marketplace efficiency and drive user growth, I have consistently demonstrated exceptional problem-solving skills, ranking in the top 5% globally on LeetCode.
Throughout my career, I have led the implementation, deployment, and management of AI/ML solutions and SaaS products, resulting in significant improvements in SLA, user experience, and product roadmap. My expertise in full-stack development, AI solutions leadership, and API endpoint development has enabled me to drive innovation and growth in various industries.
With a strong educational background in data science and commerce, I possess a unique blend of technical and business acumen, allowing me to effectively communicate and collaborate with cross-functional teams to drive business outcomes.
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Work history, roles, and key accomplishments
Deloitte
Jan 2023 - Present (2 years 10 months)
Led the implementation, deployment, and management of AI/ML solutions and SaaS products, resulting in a 90% improvement in SLA and a 30% increase in user adoption.
Deloitte
Jul 2022 - Jan 2023 (6 months)
Led the creation and launch of an LLM-enabled NLP solution for industrial account matching, deployed via API endpoint, reducing response times from 20 minutes to real-time and enhancing match precision.
DiDiMobility
Apr 2020 - Jul 2022 (2 years 3 months)
Developed effective toolsets and machine learning pipelines for customer engagement offers, uplifting 30 basis points in ROI and saving 5 million AUD per year.
DiDiMobility
Jun 2019 - Apr 2020 (10 months)
Achieved 30% market penetration in key ANZ cities through data-driven strategies, contributing to significant user base expansion.
Degrees, certifications, and relevant coursework
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