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Ranjit Garuda

@ranjitgaruda

Experienced data engineer and analyst specializing in AI-driven analytics and automation

Australia
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What I'm looking for

I seek senior data engineering or analytics roles where I can apply AI, cloud (AWS) and automation to deliver scalable reporting and predictive solutions, collaborate cross-functionally, and drive measurable business outcomes in a growth-oriented company.

I am an innovative data engineer and analyst with experience delivering AI initiatives for global clients in customer experience and financial services. I combine hands-on engineering—ETL, Redshift, AWS Lambda, and automation—with analytical storytelling to drive operational and strategic decisions.

I have automated dashboards and workflows to increase scalability and efficiency (60% automation gains, 30% quality improvement), migrated data to Amazon Redshift, and built predictive models with ~82% accuracy. I am methodical, agile, and a clear communicator who translates complex data into actionable business outcomes.

Experience

Work history, roles, and key accomplishments

MU
Current

Customer Representative

MUFG

Feb 2025 - Present (6 months)

Delivered high-quality member support for Australian superannuation products and processed domestic and international payments, ensuring accuracy, compliance, and timely execution. Maintained CRM records and educated members on fund policies and legislative changes to support informed decision-making.

CP

Data Analyst

CPM

Jun 2024 - Feb 2025 (8 months)

Led weekly forecasting and reporting cycles analyzing call volumes, staffing trends, and service levels to support agile decision-making and align headcount with demand forecasts. Built and maintained Power BI dashboards and used SQL to extract and transform data for operational and strategic reporting that influenced leadership workforce and sales decisions.

CX

Data Insights Analyst

CXEX

Mar 2022 - Dec 2023 (1 year 9 months)

Developed KPI and forecasting dashboards using Amazon QuickSight and Power BI and automated dashboard frameworks with Python, improving efficiency and scalability by 60%. Migrated client data to Amazon Redshift and implemented ETL and AWS Lambda automation to improve data quality and accuracy by 30%.

ER

Data and Reporting Analyst

Ericsson

Aug 2017 - Apr 2019 (1 year 8 months)

Integrated multi-generation network data (2G–5G) and implemented end-to-end performance management solutions that reduced manual workload by 20% and improved user experience reliability. Produced 50 monthly audit reports using Excel, MySQL, and VBA and recorded tasks in CRM to coordinate field deployments.

Education

Degrees, certifications, and relevant coursework

Deakin University logoDU

Deakin University

Master of Science, Data Science

Master of Science in Data Science from Deakin University, completed June 2021.

Amrita Vishwa Vidyapeetham logoAV

Amrita Vishwa Vidyapeetham

Bachelor of Technology, Electronics and Communications Engineering

Bachelor of Technology in Electronics and Communications Engineering from Amrita Vishwa Vidyapeetham, completed May 2017.

Tech stack

Software and tools used professionally

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Ranjit Garuda - Customer Representative - MUFG | Himalayas