Zongezile Ngomba
@zongezilengomba
Cloud infrastructure-focused engineer transitioning into AWS, delivering reliable, high-availability systems.
What I'm looking for
I’m a Telecommunications Engineering graduate with hands-on experience supporting broadcast systems, ATM support, and field service engineering. I’ve built a strong track record troubleshooting hardware, software, and network-related issues in high-availability environments while maintaining SLA compliance.
In my AWS work, I focus on building dependable architectures: I deployed EC2 instances in a custom VPC, configured an Application Load Balancer, and implemented Auto Scaling for high availability. I also automated infrastructure deployment using Terraform (basic) and hosted a static website using Amazon S3 with correct bucket policies and public access.
Now transitioning into cloud computing, I’m actively working toward AWS certifications (Cloud Practitioner and Solutions Architect Associate in progress). I’m passionate about cloud infrastructure, problem-solving, and building scalable systems that stay resilient under real-world pressure.
Experience
Work history, roles, and key accomplishments
Field Service Engineer
Ncr Corporation
Jan 2023 - Oct 2024 (1 year 9 months)
Diagnosed and resolved ATM hardware, software, and network issues, performing maintenance and upgrades to ensure high availability. Troubleshot OS, connectivity, and application-level faults while maintaining SLA compliance in high-pressure environments.
Field Service Technician
Diebold Nixdorf
Apr 2019 - Jan 2023 (3 years 9 months)
Installed and maintained ATM systems, resolving hardware and software failures to keep services running reliably. Supported network-connected banking systems and delivered on-site technical support and customer service.
Telecommunications Intern
Sentech
Apr 2018 - Mar 2019 (11 months)
Assisted in monitoring broadcast and transmission systems and gained exposure to RF systems and signal distribution. Supported troubleshooting of communication and network faults during day-to-day operations.
Education
Degrees, certifications, and relevant coursework
Walter Sisulu University
National Diploma, Electrical Engineering (Telecommunications)
Completed a National Diploma (ND) in Electrical Engineering (Telecommunications).
Nozuko S.S.S
Grade 12, Secondary Education
Completed Grade 12 at Nozuko S.S.S.
Availability
Location
Authorized to work in
Job categories
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