@zohaibali5
I keep IT infrastructure, networks, Windows systems, and VoIP services running smoothly.
PakistanAt Advance Resources, I provide remote and onsite support for hardware, software, Windows systems, LAN connectivity, Office 365, and email issues.
I configure IP Phones and VoIP systems, manage Yeastar IP PBX extensions, SIP trunks, and call routing, and maintain IT documentation and inventory to support smooth business operations.
Work history, roles, and key accomplishments
Advance Resources
Jan 2023 - Present (3 years 8 months)
Provided technical support for hardware, software, and networking issues. Managed LAN connectivity, configured IP phones and VoIP systems, and administered Yeastar IP PBX systems.
Degrees, certifications, and relevant coursework
Matric, General
Completed matriculation from Government High School Sheikhupura.
Software and tools used professionally
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