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Sindhu Haresh

@sindhuharesh

IT support and network engineer experienced in servers, firewalls, and VoIP.

Pakistan
Message

What I'm looking for

I am looking for a hands-on IT/network role where I can design and maintain infrastructure, solve complex issues, work with security and VoIP systems, and grow into leadership while collaborating with a supportive technical team.

I am an IT support and network engineer with hands-on experience designing and implementing network systems for 100–200 employees, managing servers, and supporting VoIP platforms. I have worked across broadcast, insurance and telephony environments resolving hardware and software issues.

I have installed and maintained Windows Server (2003/2008/2012), Active Directory, pfsense and Juniper firewalls, load balancers, IP phones and CCTV systems, and managed cloud telephony services including Vici, VT Dialer and FreePBX.

I focus on practical troubleshooting, preventative maintenance and clear communication with stakeholders to ensure uptime and usability. I hold a Bachelor of Engineering in Computer Systems and training in CCNA (Routing & Switching) and CCNA Security.

Experience

Work history, roles, and key accomplishments

VT
Current

IT Support Manager

VoIP Terminator

Dec 2018 - Present (6 years 11 months)

Managed IT support for cloud telephony services, installed and troubleshot pfSense and Juniper SSG-20 firewalls, and deployed Server 2012 AD; designed network for 200 employees and supported agents during calls.

Pakistan Television Corporation logoPC
Current

IT Professional

Pakistan Television Corporation

Sep 2016 - Present (9 years 2 months)

Designed and implemented networking systems for ~150 employees, maintained servers, switches, routers, load balancers and Adobe/live transmission software, and conducted internal IT equipment audits.

Jubilee Life Insurance logoJI

Assistant Support Engineer

Jubilee Life Insurance

Aug 2016 - Nov 2016 (3 months)

Supported data center operations and SAN servers, resolved LAN issues on switches and routers, maintained server backups, and handled IP phone support and switch configuration training.

MC

IT Coordinator

Mia Corporation

Jan 2015 - Dec 2015 (11 months)

Managed Linux servers with Untangle proxy, performed Windows installations and email configuration, installed network printers/CCTV, and resolved LAN issues while maintaining asset and employee data.

Education

Degrees, certifications, and relevant coursework

Mehran University of Engineering and Technology logoMT

Mehran University of Engineering and Technology

Bachelor of Engineering, Computer Systems Engineering

Grade: First Division

Completed Bachelor of Engineering in Computer Systems Engineering with first division in 2013-14.

GM

Government Degree Boys College Mithi

Intermediate, Pre-Engineering

Grade: 82.23%

Completed Intermediate in Pre-Engineering (Mathematics, Physics, Chemistry) with 82.23% in 2008-09.

AM

Army Public School Mithi

Secondary School Certificate, General Science

Grade: 84.67%

Completed SSC in General Science (Mathematics, Physics, Chemistry) with 84.67% in 2007.

CT

Cisco CCNA Training (Trainee)

CCNA (Trainee), Networking

Trainee in CCNA Routing & Switching and CCNA Security coursework.

Tech stack

Software and tools used professionally

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Sindhu Haresh - IT Support Manager - VoIP Terminator | Himalayas