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Zohaib Abbas

@zohaibabbas

CRM Automation & Systems Specialist at HL Pro Tools, delivering 100+ client projects across CRM systems, integrations, funnels, and AI workflows.

Pakistan

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At HL Pro Tools, I progressed from agency support into custom builds and creative projects, delivering CRM automation, integrations, funnels, and AI workflows. I scoped and implemented 45+ custom projects and handled end-to-end delivery across 100+ client projects, from planning and implementation through QA and client handoff.

I’ve designed GoHighLevel systems for customer lifecycle automation and recruitment, including event-driven routing, payment workflows, and candidate pipelines. In my freelance consulting work, I connect CRMs with external platforms using REST APIs, webhooks, and middleware such as Zapier, Make, and n8n.

Experience

Work history, roles, and key accomplishments

Current

CRM Automation & Systems Specialist

Current

HL Pro Tools

Jan 2025 - Present (1 year 9 months)

Progressed from Agency Support into Custom Build and Creative Projects, handling complex client work across CRM automation, integrations, funnels, AI workflows, and system architecture. Scoped and implemented 45+ custom CRM/automation projects and owned end-to-end delivery across 100+ client projects.

GoHighLevel CRM Automation Integration Funnel AI Workflows System Architecture QA Troubleshooting

Current

CRM Automation & Integration Consultant

Current

Freelance / Independent Consulting

Jun 2024 - Present (2 years 4 months)

Design and implement CRM automation systems using GoHighLevel, Zapier, Make, n8n, webhooks, and third-party platforms. Build integrations using REST APIs, JSON payloads, webhook triggers, and middleware platforms to connect CRM and external systems.

GoHighLevel Zapier Make N8n Webhooks REST APIs JSON Troubleshooting Testing

Senior Automation Expert

GHL Mastery

Aug 2024 - Dec 2024 (4 months)

Designed end-to-end GoHighLevel systems spanning 6+ business functions, including lead management, onboarding, booking, memberships, payments, and AI-assisted customer journeys. Built automation and integration architecture across 7+ technologies and CRM components.

GoHighLevel Workflow Management Custom Fields Conditional logic APIs Webhooks Zapier Make QA Troubleshooting

Funnel & Automation Expert

Wispcode

Feb 2023 - Apr 2024 (1 year 2 months)

Built and optimized GoHighLevel automation systems, CRM workflows, lead nurturing sequences, booking flows, and funnel journeys. Connected funnels with forms, calendars, pipelines, workflows, tags, custom fields, and automated communication.

GoHighLevel CRM workflows Lead Nurturing Funnel Automation Troubleshooting Testing