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Zoey Zhou

@zoeyzhou

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Technical Program Manager at Capgemini China, delivering BMW e-commerce programs with 99.99% backend stability.

China

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What I'm looking for

I’m open to global remote or hybrid opportunities.

At BMW Online Direct Sales, I managed delivery across an 80+ person cross-functional team and around 40 product teams and vendors. I led the e-commerce backend delivery for the mini-program and mobile app, creating standardized capabilities used by other product modules.

At BMW E-Commerce, I owned backend system design for core businesses, sustaining 99.99% system stability, and drove a restructuring that improved operational flexibility by 60%. At Tesla, I aligned requirements between US headquarters and China-based teams; across my program work, I’ve authored 300+ documents to support cross-team alignment.

Experience

Work history, roles, and key accomplishments

Sr. Manager

Capgemini

Sep 2021 - Feb 2025 (3 years 5 months)

Senior Manager role at Capgemini China, overseeing program and product management activities.

BA Lead

CATL

Oct 2024 - Dec 2024 (2 months)

Structured and launched a business-end app from scratch in 2 months, defining scope for key modules and authoring PRDs. Ran full-chain requirement management and coordinated a cross-functional team through 3 sprint iterations.

Business Analysis Product Requirements Story Mapping MVP Scoping Agile Scrum Requirements Prioritization Backend Logical Modeling

Program Manager / Core Product Lead

BMW

Aug 2023 - Aug 2024 (1 year)

Managed program delivery of an 80+ person cross-functional team across ~15 iterations, coordinating dependencies across ~40 product teams and external vendors. Led design and delivery of the e-commerce backend and owned launch readiness for customer-facing releases.

Program Management Cross functional Coordination Dependency Mapping Risk Management E Commerce Backend Agile Scrum Jira Confluence

Product Owner / Business Analyst

BMW

Sep 2021 - Aug 2023 (1 year 11 months)

Owned end-to-end backend system design for 4+ core businesses, sustaining 99.99% system stability. Executed product center restructuring, drove implementation of 200+ business requirements, and authored 300+ standardized documents.

backend architecture System Design Data Migration Requirement Management Product Ownership Business Analysis Agile Jira Confluence

Sr. Product Manager

SunnyInt

Oct 2016 - Dec 2021 (5 years 2 months)

Senior Product Manager role at SunnyInt, responsible for product strategy and delivery.

Technical Program Manager

Tesla

Mar 2021 - Sep 2021 (6 months)

Bridged US headquarters and China-based teams in a distributed program, aligning 20+ cross-regional requirements. Drove a 7-member cross-functional team to 100% on-time delivery across 15 major product launches.

Program Management Cross functional Leadership Requirement Alignment Tracking and Reporting Agile Jira Confluence

Product Owner

Sinopec

Jun 2018 - Feb 2021 (2 years 8 months)

Built an e-commerce platform from scratch, transitioning a poverty-alleviation mall into a retail platform. Led marketing system architecture and delivered annual marketing GMV exceeding RMB 100 million.

ECommerce Platforms Product Ownership Marketing Technology Architecture Campaign Management Agile Jira Confluence

Product Owner

Shell

Aug 2018 - Feb 2019 (6 months)

Led cross-organization integration of Shell's smart fueling system into Alibaba's Zebra cloud mobility ecosystem. Designed deep integration with the Roewe vehicle OS, reducing fueling interaction steps by 60%.

Organizational Integration Product Ownership Smart Fueling Vehicle OS Integration Agile Jira Confluence