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Zikar AlamZA
Open to opportunities

Zikar Alam

@zikar

Data-focused research analyst skilled in Power BI and Excel, delivering actionable visualizations and reports.

India
Message

What I'm looking for

I am seeking a data-focused role where I can build dashboards and reports, collaborate with teams, and deliver actionable insights for business decisions.

I am a detail-oriented research and analyst professional with strong expertise in Power BI and advanced Excel, experienced in developing interactive dashboards, data modeling, and complex data preparation to drive decision-making. I combine technical skills with clear communication and a track record of producing high-quality reports and presentations tailored to business needs.

I am a proactive problem solver and team player with strengths in project management, time management, and public relations, and I consistently deliver effective solutions that help stakeholders understand and act on data insights.

Experience

Work history, roles, and key accomplishments

QS

Customer support executive

Q Connect Business Solutions

Aug 2024 - Sep 2025 (1 year 1 month)

Company: Q Connect Business Solutions
Client / Process: Airtel Payments Bank
Role: Customer Support Executive – Banking Operations
Employment Period: 04 September 2024 – 04 August 2025
Job Description
Worked as a Customer Support Executive for the Airtel Payments Bank process at Q Connect Business Solutions, providing end-to-end support.

Education

Degrees, certifications, and relevant coursework

VS

Venus Grammer High School

High School Diploma, Secondary Education

Grade: 9.2 GPA

Completed secondary schooling at Venus Grammer High School with a GPA of 9.2.

SC

St. Mary’s Junior College

Intermediate (College), MEC (Mathematics, Economics, Commerce)

Grade: 75%

Completed college-level education in the MEC stream with an overall score of 75%.

SC

St. Mary’s Junior College

Intermediate Certificate, MEC (Mathematics, Economics, Commerce)

Grade: 75%

Completed intermediate college studies (MEC) with a passing score of 75%, focusing on mathematics, economics, and commerce-related subjects.

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