Zethu M - Customer Service Learner - Pick n Pay | Himalayas
Zethu MZM
Open to opportunities

Zethu M

@zethum

Detail-oriented graduate seeking entry-level position in textiles.

South Africa
Message

What I'm looking for

I am looking for a dynamic work environment that fosters growth and innovation, where I can apply my skills in quality assurance and customer service while learning from industry experts.

I am a highly motivated and detail-oriented graduate with an Advanced Diploma in Clothing and Textile Technology from Cape Peninsula University of Technology. My academic background, combined with my recent internship and learnership experiences, has equipped me with a solid foundation in quality assurance and customer service within the clothing and textile industry.

During my time at Sweet-Orr and Pick n Pay, I honed my skills in conducting detailed product inspections, analyzing production data, and providing exceptional customer service. I am passionate about ensuring product reliability and market competitiveness, and I have a proven ability to learn quickly and adapt to fast-paced environments. My project on developing an ergonomic wheelchair seat cushion showcases my commitment to innovation and usability in product design.

Experience

Work history, roles, and key accomplishments

Sweet-Orr logoSW

Quality Assurance Intern

Sweet-Orr

Aug 2023 - Jan 2024 (5 months)

Conducted detailed product inspections to ensure alignment with quality standards, enhancing product reliability. Assisted in analyzing customer purchasing trends and managed stock levels while providing exceptional customer service.

Education

Degrees, certifications, and relevant coursework

Cape Peninsula University of Technology logoCT

Cape Peninsula University of Technology

Advanced Diploma in Clothing & Textile Technology, Clothing and Textile Technology

2024 - 2025

Cape Peninsula University of Technology logoCT

Cape Peninsula University of Technology

Advanced Diploma in Clothing & Textile Technology, Clothing and Textile Technology

2021 - 2023

Pursued an Advanced Diploma in Clothing and Textile Technology, focusing on the principles and practices of clothing production, textile science, and quality assurance in the textile industry.

Tech stack

Software and tools used professionally

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