zeinab ezzeddine
@zeinabezzeddine
I create welcoming guest experiences through coffee, service, and hospitality operations.
LebanonWhat I'm looking for
I'm currently crafting specialty coffee and yogurt products at Stories Specialty Coffee, where I maintain hygiene standards, support new hires, and create memorable guest experiences through product knowledge and communication.
Across Stories, Agonista Coffee Shop, and The High Lama Cafe, I've prepared espresso drinks, smoothies, teas, and other beverages while delivering efficient table service in fast-paced environments. I've also troubleshot coffee machines, maintained organized workstations, and cross-trained in entry-level bartending.
My experience also includes remote booking support for a US-based insurance company and volunteering as a camp leader for disabled youth, where I led activities, provided personal care, and facilitated drama therapy sessions.
Experience
Work history, roles, and key accomplishments
Barista
Stories Specialty Coffee
May 2024 - Present (2 years 3 months)
Craft and serve high-quality specialty coffee and yogurt products in a fast-paced, customer-focused environment. Mentor and support new hires by guiding them through operational procedures and drink preparation techniques.
Barista
Agonista Coffee Shop
Dec 2023 - Apr 2024 (4 months)
Crafted a wide range of beverages including smoothies, espresso-based drinks, and teas. Maintained cleanliness of the prep area and followed sanitation standards, and provided efficient and friendly customer service.
Waitress / Trainee Barista & Bartender
The High Lama Cafe
Mar 2022 - Sep 2022 (6 months)
Provided full-time table service in a high-volume, customer-centric environment. Completed cross-training in barista and entry-level bartending to support beverage operations.
Volunteer Camp Leader
Beirut
Jun 2017 - Jun 2022 (5 years)
Led and cared for a group of disabled youth during recreational camps. Oversaw sports activities, provided personal care assistance, and conducted drama therapy sessions.
Remote Booking Agent
RCI Agents
Jun 2019 - Sep 2019 (3 months)
Provided remote support for a US-based insurance company. Managed client calls, scheduled meetings, and provided top-tier customer support.
Education
Degrees, certifications, and relevant coursework
Lebanese International University
Bachelor's, Hospitality Management and Tourism
Pursuing a Bachelor's degree in Hospitality Management and Tourism.
Beirut Baptist School
Baccalaureate, General Studies
Completed Baccalaureate studies.
Tech stack
Software and tools used professionally
Availability
Location
LebanonAuthorized to work in
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