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Zeba Syed

@zebasyed

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Implementation Engineer delivering EHR/PM deployments on Azure for US healthcare.

India

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What I'm looking for

I’m looking for an Implementation Engineering role where I own Azure-hosted EHR/PM go-lives, run HIPAA-aligned UAT, and deliver secure, reliable deployments through strong cross-functional coordination.

I’m an Implementation Engineer with 7 years of experience delivering end-to-end EHR/PM implementations, Azure cloud deployments, and production rollouts for US healthcare clients. I’m known for client onboarding, environment setup and migration, UAT coordination, go-live execution, and version upgrade delivery across NextGen EHR/PM and Veradigm (AllScripts) platforms.

I’ve delivered 30+ production deployments with zero critical rollbacks and onboarded 10+ US healthcare client accounts end-to-end, from environment setup through production cutover. I validate PM-EHR data pipelines and API integrity using SQL Server and Postman/REST API testing, and I coordinate SSL/TLS and Entra ID (Azure AD) identity configurations to keep deployments steady and downtime-free.

I lead HIPAA-aligned implementation documentation and testing cycles using ServiceNow and Jira, with strong change management and cross-functional coordination across application, database, and cloud architecture teams. I hold Microsoft Azure certifications (AZ-900, AZ-104, AI-900) and I’m currently pursuing a PhD in Computer Science with a research focus on cloud security.

Experience

Work history, roles, and key accomplishments

Implementation Engineer

Sutherland Healthcare Global Pvt. Ltd.

Oct 2022 - Jun 2026 (3 years 8 months)

Delivered end-to-end EHR/PM implementations and production go-lives for US healthcare clients on Azure-hosted environments, including environment setup, migration, UAT/smoke testing, and cutover. Led NextGen EHR/PM and Veradigm (AllScripts) deployments with SQL Server and REST API validation.

Client Onboarding UAT Smoke Testing Change Management Cross functional Coordination Technical Documentation ServiceNow Jira Azure azure monitor SSL TLS SQL Server REST APIs Postman Veradigm Integration Testing

Cloud Engineer - Implementation

Appstallions Pvt. Ltd.

Jun 2019 - Sep 2022 (3 years 3 months)

Supported implementation and deployment of Azure infrastructure, including Azure Virtual Machine configuration, Azure AD access provisioning, and SSL/TLS setup across production and test environments. Authored implementation runbooks and technical documentation to support deployment readiness and handovers.