
Zayra User
@zayrauser
Cloud Solutions Architect at EXL SERVICE building secure Azure and LLM deployments for DoD IL4 healthcare systems.
What I'm looking for
At EXL SERVICE, I lead cloud architecture for integrated solutions in a high-security DoD IL4 healthcare environment, where the platform has achieved 100% uptime. I also harden AI workflows and LLM deployments to meet DoD and IL4 security guidelines.
At DUXRE, I architected cloud-native microservices using DDD and CQRS, reducing defect detection time by 30%, and migrated production workloads from Azure Virtual Machines to Azure App Services. At BOYCE SYSTEMS, I automated infrastructure provisioning with Bicep and Azure DevOps CI/CD pipelines.
Earlier, I architected Azure solutions for healthcare organizations including University of Pittsburgh Medical Center (UPMC), connecting cloud and on-premise data flows and implementing HIPAA-compliant integrations. My work has also included secure provider-network microservices, enterprise integrations, and software architecture across finance, healthcare, and other enterprise settings.
Experience
Work history, roles, and key accomplishments
Lead cloud architecture for integrated solutions processing tens of thousands of daily transactions in a high-security DoD IL4 healthcare environment, achieving 100% platform uptime. Direct a team of 6 developers to assess and remediate technical debt, cutting the debt backlog by 25%.
Solutions Architect (Contract)
Duxre
Nov 2025 - Mar 2026 (4 months)
Conducted comprehensive architectural evaluations of monolithic web services to define microservices migration roadmaps. Architected cloud-native microservices using DDD and CQRS patterns, improving testability and modularity, reducing defect detection time by 30%.
Solutions Architect (Contract)
Boyce Systems
Jun 2024 - Aug 2024 (2 months)
Automated Infrastructure as Code (IaC) provisioning using Bicep templates and Azure DevOps CI/CD release pipelines. Integrated FusionAuth identity management into Azure App Services via OAuth2 to achieve regulatory compliance.
Sr. Solutions Architect
May 2023 - Apr 2024 (11 months)
Architected the future-state cloud blueprint for the enterprise call center ecosystem, consolidating disparate legacy subsystems onto an Azure cloud-native foundation. Engineered multi-platform data flow pipelines connecting Azure services and on-premise infrastructure into Snowflake and CosmosDB for consolidated master record management and real-time operational analytics.
Solutions Architect Consultant
Trudata Solutions
Oct 2022 - Feb 2023 (4 months)
Evaluated enterprise cloud architecture and presented strategic recommendations to the Architecture Review Board regarding vendor integrations, API management, and serverless workflows. Directed an offshore development group of 14 engineers on integration best practices, IaC standards and unit testing strategies, accelerating delivery cycle by 20%.
Solutions Architect Consultant
GS1 US
Feb 2022 - Oct 2022 (8 months)
Formulated long-term microservice roadmap for public-facing distributed systems, ensuring high system reliability. Mentored multiple agile squads on clean architecture, unit testing, and automated deployment practices.
Integration Architect Consultant
American Endowment Foundation
Aug 2020 - Feb 2022 (1 year 6 months)
Designed and executed an enterprise integration architecture linking Salesforce, NetSuite, and internal financial applications. Built Boomi workflows, RESTful microservices, and messaging contracts to automate donor and advisor transaction pipelines.
Integration Architect Consultant
Medical Mutual of Ohio
Nov 2019 - Aug 2020 (9 months)
Architected secure public-facing microservices connecting over 100 medical provider networks across Ohio for real-time claim data access. Designed domain-driven microservices containerized with Docker to enable seamless future cloud migrations.
Engineered Azure Function serverless orchestrations and activity workflows for cross-system telemetry and reporting. Integrated Okta identity management and optimized distributed caching using Redis.
Architected APIs and backend infrastructure for the MyUH mobile application delivering real-time health notifications. Implemented SecureAuth and Active Directory authentication for HIPAA-compliant patient data access.
Technical Architect & Leadership Positions
Various Organizations
Jan 2009 - Dec 2018 (9 years 11 months)
Held senior technical roles including Associate Lead Consultant at Magenic, Technical Architect at United Healthcare and Web Team Lead at FirstEnergy. Led architectural planning and security compliance for an 80-person offshore engineering organization at United Healthcare.
Education
Degrees, certifications, and relevant coursework
Ohio State University
Master of Science (M.S.), Economics
Master of Science in Economics.
Bowling Green State University
Bachelor of Science (B.S.), Computer Science & Business Administration
Bachelor of Science in Computer Science and Business Administration.
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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