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Zayra User

@zayrauser

Cloud Solutions Architect at EXL SERVICE building secure Azure and LLM deployments for DoD IL4 healthcare systems.

United States
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What I'm looking for

I'm seeking a Solutions Architect or Principal Engineer role.

At EXL SERVICE, I lead cloud architecture for integrated solutions in a high-security DoD IL4 healthcare environment, where the platform has achieved 100% uptime. I also harden AI workflows and LLM deployments to meet DoD and IL4 security guidelines.

At DUXRE, I architected cloud-native microservices using DDD and CQRS, reducing defect detection time by 30%, and migrated production workloads from Azure Virtual Machines to Azure App Services. At BOYCE SYSTEMS, I automated infrastructure provisioning with Bicep and Azure DevOps CI/CD pipelines.

Earlier, I architected Azure solutions for healthcare organizations including University of Pittsburgh Medical Center (UPMC), connecting cloud and on-premise data flows and implementing HIPAA-compliant integrations. My work has also included secure provider-network microservices, enterprise integrations, and software architecture across finance, healthcare, and other enterprise settings.

Experience

Work history, roles, and key accomplishments

DU

Solutions Architect (Contract)

Duxre

Nov 2025 - Mar 2026 (4 months)

Conducted comprehensive architectural evaluations of monolithic web services to define microservices migration roadmaps. Architected cloud-native microservices using DDD and CQRS patterns, improving testability and modularity, reducing defect detection time by 30%.

University of Pittsburgh Medical Center (UPMC) logoUU

Sr. Solutions Architect

May 2023 - Apr 2024 (11 months)

Architected the future-state cloud blueprint for the enterprise call center ecosystem, consolidating disparate legacy subsystems onto an Azure cloud-native foundation. Engineered multi-platform data flow pipelines connecting Azure services and on-premise infrastructure into Snowflake and CosmosDB for consolidated master record management and real-time operational analytics.

TS

Solutions Architect Consultant

Trudata Solutions

Oct 2022 - Feb 2023 (4 months)

Evaluated enterprise cloud architecture and presented strategic recommendations to the Architecture Review Board regarding vendor integrations, API management, and serverless workflows. Directed an offshore development group of 14 engineers on integration best practices, IaC standards and unit testing strategies, accelerating delivery cycle by 20%.

AF

Integration Architect Consultant

American Endowment Foundation

Aug 2020 - Feb 2022 (1 year 6 months)

Designed and executed an enterprise integration architecture linking Salesforce, NetSuite, and internal financial applications. Built Boomi workflows, RESTful microservices, and messaging contracts to automate donor and advisor transaction pipelines.

Medical Mutual of Ohio logoMO

Integration Architect Consultant

Medical Mutual of Ohio

Nov 2019 - Aug 2020 (9 months)

Architected secure public-facing microservices connecting over 100 medical provider networks across Ohio for real-time claim data access. Designed domain-driven microservices containerized with Docker to enable seamless future cloud migrations.

VO

Technical Architect & Leadership Positions

Various Organizations

Jan 2009 - Dec 2018 (9 years 11 months)

Held senior technical roles including Associate Lead Consultant at Magenic, Technical Architect at United Healthcare and Web Team Lead at FirstEnergy. Led architectural planning and security compliance for an 80-person offshore engineering organization at United Healthcare.

Education

Degrees, certifications, and relevant coursework

Ohio State University logoOU

Ohio State University

Master of Science (M.S.), Economics

Master of Science in Economics.

Bowling Green State University logoBU

Bowling Green State University

Bachelor of Science (B.S.), Computer Science & Business Administration

Bachelor of Science in Computer Science and Business Administration.

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