Open to opportunities

Zaruhi Oganesyan

@zaruhioganesyan

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Management graduate passionate about financial analysis and problem-solving.

United States

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What I'm looking for

I am looking for a role that allows me to apply my analytical skills in finance while fostering professional growth and collaboration.

I am a management graduate with a strong foundation in economics, statistics, and accounting. My internship experience at the Central Bank of Armenia allowed me to apply my analytical skills to real-world financial challenges, where I assisted in comparative analysis of financial data and developed analytical models for internal reporting.

In addition to my internship, I have gained valuable experience as a Front Desk Agent at Resorts World Las Vegas, where I honed my customer service skills and maintained data integrity using Opera PMS. My role as a Customer Support Specialist at VBET France further developed my ability to provide multi-channel support and ensure compliance with responsible gaming policies.

With a solid background in finance and customer service, I am eager to leverage my skills in a dynamic environment where I can contribute to financial analysis and support business operations.

Experience

Work history, roles, and key accomplishments

Intern - Finance Department

Central Bank of Armenia

Mar 2025 - Present (4 months)

Assisted in comparative analysis of financial data and international reserves. Conducted benchmarking studies on key financial indicators. Developed analytical models for internal reporting.

Financial Analysis Data Analysis Benchmarking Analytics Modeling

Front Desk Agent

Resorts World Las Vegas

Feb 2024 - Present (1 year 5 months)

Handled guest check-ins, reservations, and billing operations in a high-volume resort. Maintained accurate records using Opera PMS, ensuring data integrity. Resolved guest issues by collaborating across departments.

Reserving Billing Operations Opera PMS

Customer Support Specialist

VBET France

Mar 2023 - Present (2 years 4 months)

Provided multi-channel support for gaming-related transactions and account issues. Ensured compliance with responsible gaming policies. Handled account verifications and user transaction concerns.

Customer Support Compliance

B2B Sales Representative

Gradus Solutions

Jul 2021 - Present (4 years)

Managed HubSpot CRM and monitored sales pipelines. Drafted call scripts and coordinated follow-ups tailored to industry verticals.

HubSpot Sales Pipeline Management Sales Coordinator B2B Sales

Education

Degrees, certifications, and relevant coursework

French University in Armenia

Bachelor of Science, Economics

Coursework in Finance, Statistics, Economics, Accounting, Management & Marketing Principles. Studied a comprehensive curriculum covering various aspects of economics and business management.

Jean Moulin Lyon 3 University

Bachelor of Science, Economics

Coursework in Finance, Statistics, Economics, Accounting, Management & Marketing Principles. Engaged in a rigorous program focusing on economic theories and their practical applications.