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ZM@zarminamasiti
Motivated cybersecurity student with strong customer service skills.
United StatesI am a motivated and detail-oriented student currently pursuing a Bachelor's degree in Cybersecurity at Northeastern Illinois University. With a strong academic record and a GPA of 3.75, I have consistently demonstrated my commitment to excellence, earning recognition as a President's Scholar and maintaining a place on the Dean's List.
My work experience includes serving as a Customer Service Representative at the Wilmette Park District, where I am the first point of contact for patrons, assisting with memberships and inquiries while handling financial transactions. Previously, I worked as a Sales Associate at Hollister Co., where I honed my customer service skills and contributed to promotional campaigns that drove sales. I am eager to apply my skills in cybersecurity, customer relations, and technology support in a professional setting.
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Work history, roles, and key accomplishments
Wilmette Park District
Oct 2023 - Present (2 years 1 month)
Served as the initial point of contact at the front desk and fitness center, providing excellent customer service. Assisted patrons with memberships, scheduling, and inquiries while handling financial transactions and administrative duties.
Hollister Co.
Jun 2022 - Nov 2023 (1 year 5 months)
Delivered personalized shopping experiences to customers and maintained store presentation standards. Managed inventory and supported promotional campaigns to increase sales.
Degrees, certifications, and relevant coursework
NUBachelor of Science, Cybersecurity
Pursuing a Bachelor's degree in Cybersecurity. Engaged in technical coursework with a strong academic record.
High School Diploma, General Studies
Activities and societies: Early Graduate (December 2022)
Completed high school studies and graduated early in December 2022, ahead of the standard Class of 2023.
OCAssociate in Arts, Liberal Arts
Grade: 3.75 GPA, High Honors, Honors Standing
Activities and societies: President's Scholar (Spring 2023)
Completed an Associate in Arts degree. Achieved a GPA of 3.75 with High Honors and Honors Standing.
Software and tools used professionally
United StatesYou can contact Zarmina and 90k+ other talented remote workers on Himalayas.
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