Open to opportunities

Tricia Ekukanju

@triciaekukanju

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Cybersecurity student with experience in customer service and management.

United States

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What I'm looking for

I am looking for a role that allows me to apply my cybersecurity skills while fostering a collaborative and innovative work environment.

As a dedicated cybersecurity student at Collin College, I am passionate about safeguarding digital environments and enhancing security protocols. My hands-on experience with router and switch configuration, Windows security hardening, and event log analysis has equipped me with the technical skills necessary to thrive in the cybersecurity field. I am committed to continuous learning and applying my knowledge to real-world challenges.

In addition to my technical expertise, I bring valuable experience in customer service and inventory management from my roles at Walmart and Sam's Club. I have honed my communication and organizational skills while ensuring customer satisfaction and maintaining product quality. My leadership roles as Treasurer for the Multicultural Student Organization and a Senator in the Student Government Association have further developed my ability to work collaboratively and advocate for my peers.

Experience

Work history, roles, and key accomplishments

Personal Shopper

Sams Club

Jun 2024 - Jul 2024 (1 month)

Fulfilled 50–100 online customer orders per shift by efficiently selecting and gathering items from across the store. Packaged and labeled orders accurately for home delivery, ensuring timely and organized shipments. Verified order contents and managed inventory discrepancies to maintain accuracy and customer satisfaction.

Customer Service Inventory Management Packaging Order Accuracy Time Management

Stocker

Walmart Inc.

Jun 2023 - Aug 2023 (2 months)

Identified and reported damaged or defective items, ensuring product quality and safety. Assisted with store remodeling efforts, including resetting displays and relocating merchandise. Conducted inventory checks, organized products for clearance, and provided excellent customer service by helping shoppers locate items efficiently.

Inventory Management Merchandise Customer Service

Education

Degrees, certifications, and relevant coursework

Collin College

Associate of Applied Science, Information Systems Cybersecurity

Activities and societies: Treasurer for the Multicultural Student Organization (2024-2025); Student Government Association Senator (2024-2025)

Engaged in hands-on cybersecurity projects, including configuring Cisco routers and switches with dynamic routing protocols and managing static routes. Secured Windows 10 environments through Group Policy configurations and conducted forensic analysis of Windows Event Logs to identify security incidents.