Zanelisiwe Ntombela
@zanelisiwentombela
I coordinate service delivery, system implementations, and user adoption to improve technology operations.
South AfricaWhat I'm looking for
At Comtel, I coordinate system implementations, feature rollouts, testing, and user adoption across business functions. I work with developers and business stakeholders to clarify requirements, validate solutions, and improve platform functionality.
I've also built and structured service delivery operations through standardised processes, repeatable workflows, and service standards. My work connects customers, leadership, technical teams, and internal stakeholders to resolve issues and improve service-delivery systems.
I bring advanced Microsoft Excel skills and ongoing training in Data Analytics, Data Science, and Data Engineering to operational improvement work.
Experience
Work history, roles, and key accomplishments
Systems & Alignment Architect
Comtel
Mar 2026 - Present (6 months)
Coordinate implementation activities and feature rollouts, including stakeholder communication, readiness, issue follow-up and user adoption across business functions. Monitor implemented solutions, gather operational feedback, troubleshoot recurring workflow issues and recommend further enhancements to improve user experience and service delivery.
Education
Degrees, certifications, and relevant coursework
ALX
Professional Development, Data Science
Currently pursuing Data Science program, focusing on data analysis and machine learning.
ALX
Professional Development, Data Analytics
Currently pursuing Data Analytics and Data Science programs, with completed courses in AI Career Essentials and IT Professional Foundations.
ALX
Professional Development, Artificial Intelligence
Completed AI Career Essentials program, covering AI fundamentals and applications.
ALX
Professional Development, Information Technology
Completed IT Professional Foundations program, building foundational IT skills.
FNB Academy
Professional Development, Full Stack Development
Completed Full Stack Development program, covering front-end and back-end development.
CompTIA
Certification, Information Technology
Earned CompTIA A+ and Network+ certifications, validating foundational IT and networking skills.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Salary expectations
Job categories
Skills
Interested in hiring Zanelisiwe?
You can contact Zanelisiwe and 90k+ other talented remote workers on Himalayas.
Message ZanelisiweGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
