Shaydean Bartiss
@shaydeanbartiss
I lead telecommunications service delivery, vendor operations, and connectivity projects from escalation to activation.
What I'm looking for
I've delivered vendor-related last-mile connectivity projects at NTT DATA, coordinating vendors, clients, and internal teams through infrastructure delivery, cutovers, and link activations.
Across NTT DATA and Dimension Data, I've led technical support and service delivery teams, managed incidents and senior escalations, tracked SLA and service-quality performance, and strengthened delivery through coaching, reporting, and process improvement.
I also bring experience in project management, training, business intelligence, data warehousing, and operational analysis, supported by telecommunications, Oracle PL/SQL, and connectivity troubleshooting training.
Experience
Work history, roles, and key accomplishments
Managed end-to-end delivery and fulfilment of vendor-related last-mile connectivity projects. Coordinated vendors, clients, and internal stakeholders to support infrastructure delivery and service activation.
Education
Degrees, certifications, and relevant coursework
John Orr Technical High School
Matric, General Studies
Completed secondary education at John Orr Technical High School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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