Zanda Nkabinde Nkabinde

I was a customer care agent at Nutun. My responsibilities included assisting customers with product or service-related issues and troubleshooting problems, handling billing inquiries, refunds and account adjustments and responding to customers via phone, email, chat or in person.

I was a bank teller at Standard Bank, my responsibilities included processing customer transactions, including deposits, withdrawals, transfers and loan payments; handling cash, checks, and other financial instruments accurately and following all banking policies, procedures, and regularity guidelines.

I was responsible for greeting and welcoming visitors; answering, screening and directing calls to the appropriate person; and coordinating and liaising with internal and external stakeholders.

Activities and societies: Campus ministry

I completed a National Diploma in Food Technology, the course included 3 years of theory and one year in-service training at Eskort Limited where I was an assistant in the microbiology and chemistry lab.