Pam Monyai
@pammonyai
Dedicated finance professional with strong customer service skills.
What I'm looking for
I am a dedicated finance professional with extensive experience in customer service and administrative roles. My journey began with a solid educational foundation, earning my National Senior Certificate and completing a computer course that equipped me with essential skills in MS Office and various computer packages. I have consistently demonstrated my commitment to excellence and meticulous attention to detail throughout my career.
In my recent role as a Customer Service Agent at BMI Coverland, I effectively managed customer queries and order processing while utilizing Sage Line 500 for accounts automation. My previous positions, including Finance Assistant and Accounts Payable Clerk, have honed my skills in bank reconciliations, payment allocations, and financial reporting. I thrive in collaborative environments, engaging with various departments and stakeholders to ensure smooth operations and customer satisfaction.
My goal is to leverage my skills in a finance or administrative role where I can contribute to a dynamic team and continue to grow professionally. I am passionate about building positive relationships with clients and colleagues alike, ensuring that every interaction is handled with care and professionalism.
Experience
Work history, roles, and key accomplishments
Customer Service Agent
BMI Coverland
Oct 2023 - Jun 2024 (8 months)
Managed customer accounts and processed orders using Sage Line 500, ensuring timely communication with transport planners for priority orders. Facilitated customer queries, managed walk-in customers and cash sales, and advised the PLW Team on stock urgencies.
Finance Assistant
BMI Coverland
Jun 2023 - Sep 2023 (3 months)
Performed daily bank reconciliations and cleared reconciling items on bank statements, allocating payments in Sage Line 500. Conducted cashbook capturing and reconciliation, weekly/monthly payments review, and daily sales reporting.
Accounts Payable Clerk
BMI Coverland
Jan 2023 - May 2023 (4 months)
Processed credit applications and prepared individual creditor reconciliations, clearing reconciling items in Sage Line 500. Managed payment runs, captured invoices/credit notes, and liaised with suppliers to resolve queries and ensure timely payments.
Assistant Accountant
Raceworx KTM/Husqvarna West
Oct 2019 - Jun 2021 (1 year 8 months)
Managed full invoicing, creditors, and debtors functions, along with monthly stock takes. Performed bank statement reconciliations and assisted with financial month-end and year-end reports.
Assistant Accountant
Mandarin Motors South Africa / MGSA
Oct 2014 - Sep 2017 (2 years 11 months)
Oversaw full creditors, debtors, and invoicing functions, including daily EFT and cheque payments. Managed SARB facility correspondence, international/forex payments, and tracked vehicle/parts imports from overseas, ensuring customs documentation was in order.
Creditors Clerk
Investment Cars
Dec 2010 - Sep 2013 (2 years 9 months)
Managed creditors for three dealership branches, including daily bank statement reconciliations and cash-flow input. Assisted with financial month-end and year-end processes, and handled warranty/maintenance plan invoices and payments.
Invoicing Clerk
CMH Volvo
Aug 2005 - Oct 2010 (5 years 2 months)
Invoiced vehicles and performed daily bank statement reconciliations using Excel. Managed creditors and debtors, maintained company traffic fines, and assisted with financial month-end and year-end processes.
Reception
Travel Connections
Sep 2004 - Aug 2005 (11 months)
Prepared itineraries, confirmation letters, and quotations for clients. Managed switchboard operations, took minutes in meetings, and coordinated with courier companies for collections and deliveries.
Paid Intern (Admin)
Impact Incentives
May 2004 - Aug 2004 (3 months)
Received training in general national and international country information, including filling out immigration forms, visas, and passports. Assisted with SARS forms and general administrative duties.
Education
Degrees, certifications, and relevant coursework
Hoerskool Primrose High School
National Senior Certificate, General Studies
Grade: Grade 12
Activities and societies: Representative Council of Learners: Deputy Chairperson: Grade 11 & 12
Completed Grade 12 with subjects including English, Afrikaans, Mathematics, Physical Science, Technical Drawing, and Technika Electronics. Served as Deputy Chairperson of the Representative Council of Learners in Grade 11 and 12.
New Horizons Computer Learning Centre Randburg
Certificate, Computer Studies
Completed a basic computer course covering MS Office, Internet, and various computer packages. Gained foundational skills in essential software applications.
Availability
Location
Authorized to work in
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