Zameer HasanZH
Open to opportunities

Zameer Hasan

@zameer1020

Content moderation experience 6 years Working as quality support analyst

India

What I'm looking for

Seeking a challenging role in quality management and process improvement, offering opportunities for leadership and contributing to a global, innovative environment.

Hello I am a highly skilled professional with over 6.5 years of experience in content moderation and quality support analysis My career began at Genpact, where I honed my expertise in ensuring online platforms maintain a safe, respectful, and compliant environment through effective content moderation. Currently, I am working as a Quality Support Analyst for content moderation, where I focus on enhancing the quality and accuracy of moderation processes, ensuring adherence to guidelines, and improving overall operational efficiency.

Working as content moderator from 6 years

My roles and responsibilities are

Reviewing content apply policies

Manage market's accuracy

Cunduct daily huddles for quality

Arrange rectify session

Identify bottom performer perform RCA provide coaching and feedbacj

Creat improvement plan.

I am fluent in Arabic, English, and Urdu, which allows me to effectively moderate and analyze content across diverse linguistic and cultural contexts. My strong attention to detail, analytical mindset, and ability to work under pressure have consistently contributed to maintaining high standards in content moderation.

I am passionate about creating safer digital spaces and am eager to bring my expertise to a dynamic team that values quality, innovation, and collaboration. Let’s connect and explore how I can contribute to your organization’s success!

Experience

Work history, roles, and key accomplishments

GE
Current

Quality Team Leader

Genpact

Sep 2018 - Present (6 years 9 months)

Led the Quality Team at Genpact, ensuring accuracy in content moderation for a major social media platform. Responsibilities included conducting quality checks, preparing reports, and guiding team leads. Promoted from Process Developer to Quality Lead within 6 years, achieving multiple awards for performance.

Education

Degrees, certifications, and relevant coursework

UN

Unknown

Graduation, Arabic and Islamic Teaching

Activities and societies: Elected as College Leader, Coordinator in academic activities, and member of Syllabus Review Council.

Graduation in Arabic and Islamic Teaching, focusing on theological studies and linguistic sciences.

Tech stack

Software and tools used professionally

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