Zameer Hasan
@zameer1020
Content moderation experience 6 years Working as quality support analyst
What I'm looking for
Hello I am a highly skilled professional with over 6.5 years of experience in content moderation and quality support analysis My career began at Genpact, where I honed my expertise in ensuring online platforms maintain a safe, respectful, and compliant environment through effective content moderation. Currently, I am working as a Quality Support Analyst for content moderation, where I focus on enhancing the quality and accuracy of moderation processes, ensuring adherence to guidelines, and improving overall operational efficiency.
Working as content moderator from 6 years
My roles and responsibilities are
Reviewing content apply policies
Manage market's accuracy
Cunduct daily huddles for quality
Arrange rectify session
Identify bottom performer perform RCA provide coaching and feedbacj
Creat improvement plan.
I am fluent in Arabic, English, and Urdu, which allows me to effectively moderate and analyze content across diverse linguistic and cultural contexts. My strong attention to detail, analytical mindset, and ability to work under pressure have consistently contributed to maintaining high standards in content moderation.
I am passionate about creating safer digital spaces and am eager to bring my expertise to a dynamic team that values quality, innovation, and collaboration. Let’s connect and explore how I can contribute to your organization’s success!
Experience
Work history, roles, and key accomplishments
Quality Team Leader
Genpact
Sep 2018 - Present (6 years 9 months)
Led the Quality Team at Genpact, ensuring accuracy in content moderation for a major social media platform. Responsibilities included conducting quality checks, preparing reports, and guiding team leads. Promoted from Process Developer to Quality Lead within 6 years, achieving multiple awards for performance.
Process Developer
Genpact
Sep 2018 - Aug 2023 (4 years 11 months)
Worked as a Process Developer focusing on content moderation and quality assurance. Promoted to Quality Team Leader after demonstrating strong performance and leadership skills. Involved in training and guiding team members to maintain high standards.
Teacher
Unknown
Served as a teacher specializing in English and Arabic language instruction. Coordinated academic activities and contributed to syllabus development as a member of the Syllabus Review Council.
Education
Degrees, certifications, and relevant coursework
Unknown
Graduation, Arabic and Islamic Teaching
Activities and societies: Elected as College Leader, Coordinator in academic activities, and member of Syllabus Review Council.
Graduation in Arabic and Islamic Teaching, focusing on theological studies and linguistic sciences.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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