Open to opportunities

Zack Wood

@zackwood

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Sales coordinator who turns market research into stronger client relationships and measurable growth.

United States

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What I'm looking for

I’m looking for a sales-focused role where I can use market research and customer relationship management to grow accounts, improve service delivery, and contribute to measurable results through strong coordination, marketing, and consistent compliance.

I’m a results-oriented sales coordinator with expertise in customer relationship management and market research. I’ve developed effective marketing strategies, scheduled meetings with potential clients, and coordinated and finalized sales proposals to complete purchases.

Across roles, I focus on exceptional service and driving business growth—assisting customers, cultivating key customer relationships, and improving service delivery through analysis of client and customer requirements. I also support store performance through visual merchandising, inventory control, and clear, policy-focused operations including health and safety regulations.

Most recently, I consulted small business owners on strategies to enhance profitability and minimize costs, conducting market research to identify growth opportunities and tailoring marketing strategies to real needs. From sales to pharmacy support, I bring a steady, detail-driven approach—delivering organized execution, problem-solving, and consistent compliance.

Experience

Work history, roles, and key accomplishments

Current

Front End Service Associate

Current

Walmart

Sep 2023 - Present (2 years 8 months)

Assisted customers with locating carts, answering product questions, and loading/unloading purchases. Collected and organized shopping carts and maintained compliance with health and safety policies while supporting store merchandising displays.

Customer Service Sales Support Health & Safety Compliance Front End Operations Merchandising Problem Solving Time Management

Small Business Consultant

Eastern Marketing

Oct 2024 - Mar 2025 (5 months)

Consulted small business owners on strategies to enhance profitability and minimize costs through tailored marketing plans. Conducted market research and analyzed client needs to identify growth opportunities and improve service delivery.

Market Research Business Consulting Marketing Strategy Digital Marketing Cost Optimization Strategic Planning

Sales Coordinator

Kay Jewelers

Mar 2019 - Apr 2024 (5 years 1 month)

Built customer relationships and coordinated sales proposals from initial meetings through purchase completion. Planned trade shows and conferences and produced sales documents while ensuring customer needs were matched with tailored products and services.

Sales Coordination Customer Relationship Management Proposal Development

Sales Associate and Asset Manager

Goody's/Gordmans

Feb 2015 - Mar 2020 (5 years 1 month)

Provided exceptional customer service by helping shoppers select merchandise and handling cashier responsibilities, including payments and receipt processing. Supported asset protection and store presentation by managing inventory tasks, assisting with special orders, maintaining cleanliness, and training staff on best practices.

Customer Service Cashiering Asset Protection Inventory Management Phone Support Team Collaboration Staff Training

Pharmacy Technician

Kimper Pharmacy

Jan 2011 - Feb 2015 (4 years 1 month)

Processed prescription orders to support timely patient fulfillment and provided customer service during pick-up and inquiries. Assisted pharmacists with inventory and medication supplies while maintaining compliance with pharmacy safety policies and workflow efficiency.

Prescription processing Pharmacy Customer Service Compliance Team Support