Zachery Pereira - Floral Manager - Shaw’s | Himalayas
ZP
Open to opportunities

Zachery Pereira

@zacherypereira

Motivated professional with a strong background in customer service.

United States

What I'm looking for

I am looking for a remote role that allows me to grow my skills while providing exceptional service.

I am a motivated and dedicated professional with a strong background in customer service and management. My experience as a Floral Manager at Shaw’s allowed me to oversee operations, manage inventory, and handle customer inquiries effectively. I take pride in my ability to resolve issues efficiently and ensure a positive customer experience.

During my time at Shaw’s, I demonstrated leadership skills by managing team workflow and performing various computer tasks, including using Microsoft Excel for inventory management. I am eager to leverage my skills and experience in a remote customer service role, contributing to a dynamic team while continuing to develop my professional abilities.

Experience

Work history, roles, and key accomplishments

SH

General Duty/ Produce

Shaw’s

Jun 2020 - May 2024 (3 years 11 months)

Assisted customers with inquiries, concerns, and product selection, providing efficient and effective solutions. Answered phone calls and offered customer support. Ensured a positive customer experience through excellent communication and service.

Education

Degrees, certifications, and relevant coursework

SA

Saint Raphael Academy

High school diploma, General Studies

2016 - 2020

Completed high school education.

Tech stack

Software and tools used professionally

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