Looking for a job

Zaahirah User

@zaahirahuser

Message

I support customers and operations through accurate remote administration and communication.

South Africa

Message

What I'm looking for

I’m looking for a remote administrative or customer support role where I can manage communications, records, customer queries, and follow-up while growing my experience in a professional customer-facing environment.

At Niteproducts, I prepare customer quotations and invoices, manage business email correspondence, and maintain accurate administrative records.

I follow up on outstanding items, prepare documents and PDFs, and handle recurring responsibilities independently while meeting deadlines.

I’ve also supported a family window tinting business with quotations, invoicing, customer documentation, and day-to-day organisation.

I bring a BA in English, Psychology and Linguistics, alongside Dreamport training in remote travel sales and customer service, including simulated calls, needs discovery, and product recommendations.

Experience

Work history, roles, and key accomplishments

Current

Administrative Support

Current

Niteproducts

Jan 2023 - Present (3 years 8 months)

Prepare and manage customer quotations and invoices, handle business email correspondence, and maintain accurate administrative records. Work independently to manage recurring administrative responsibilities with attention to accuracy and deadlines.