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@yvonnerendon
Experienced operations and supply chain professional specializing in process improvement.
I am an operations and supply chain professional with extensive experience in manufacturing, IT process operations, purchasing, and LEAN implementation. I combine hands-on production roles with supervisory experience and technical systems knowledge to drive efficiency.
My background includes roles as IT Process Operator, Purchasing Supervisor, MRP/E-Kanban Buyer, and LEAN Technician where I led process improvements, managed inventory and supplier relationships, and supported ERP and batch job operations.
I hold an MBA (HR Management) and an MPA (Healthcare Management), and I am proficient with systems such as JDE, Dynamics 365, MRP, E-Kanban, MS Project, and common MS Office tools. I am recognized for analytical thinking, training and supervision, and the ability to learn new technologies quickly.
I seek opportunities where I can apply LEAN methodologies, supply chain strategy, and cross-functional collaboration to reduce cost, improve delivery, and support continuous improvement initiatives.
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Work history, roles, and key accomplishments
Dometic Marine
Apr 2024 - Present (1 year 7 months)
Runs and monitors nightly batch jobs, performs system backups/updates and equipment maintenance, processes EDI documents, and completes month- and year-end tasks while reporting irregularities to managers and ERP analysts.
Provided advanced customer support for billing, activations, collections, technical issues and roaming, escalated to Tier 3 and vendors as needed, and onboarded customers to devices and AT&T software.
Guaranteed Rate
Mar 2022 - Apr 2022 (1 month)
Verified third-party VOEs, supported users with advanced technical issue resolution via JIRA, and assisted with team escalations to ensure accurate employment verification.
Guaranteed Rate
Mar 2021 - Mar 2022 (1 year)
Verified verbal and full VOEs, compared income to employment type, identified discrepancies, and ensured documentation met mortgage application standards.
BG Staffing / 1MPACT FIRST / NYS Guidehouse
May 2021 - Aug 2021 (3 months)
Conducted first-line reviews for NYS ERAP applications, maintained program compliance and quality assurance, communicated daily with supervisors, and represented the program as needed.
Matsui America, Inc.
Aug 2019 - Sep 2020 (1 year 1 month)
Oversaw purchasing operations, developed purchasing strategies, managed vendor relations and inventory controls, and implemented cost-saving and continuous improvement initiatives.
Placed and tracked purchase orders, maintained inventory to meet production, coordinated supplier pull signals and transfers, and supported new product rollouts and supplier transitions.
Maintained E-Kanban to ensure inventory levels, coordinated with cross-functional teams, trained material handlers, managed offsite warehouse relationships, and produced daily reports for management.
Designed and implemented LEAN processes, led kaizen events, coached teams on continuous improvement, and applied 5S, PFEP and standard work to reduce inventory and improve safety, quality, delivery, and cost.
Performed assembly operations on production lines, adhered to quality and safety standards, and supported manufacturing processes to meet production targets.
Degrees, certifications, and relevant coursework
Master of Public Administration, Healthcare Management
Grade: GPA 3.69
Completed a Master of Public Administration with a focus in Healthcare Management and a 3.69 GPA.
Master of Business Administration, Human Resources Management
Grade: GPA 3.61
Completed a Master of Business Administration with a focus in Human Resources Management and a 3.61 GPA.
Bachelor of Science in Technology Management, Human Resources Management
Grade: GPA 3.46
Completed a Bachelor of Science in Technology Management with a concentration in Human Resources Management and a 3.46 GPA.
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