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Yusufghani SayyadYS
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Yusufghani Sayyad

@yusufghanisayyad

Solutions Engineering Manager who builds production AI for support and GTM · leads a global team of 11 · 10 yrs mobile AdTech

India
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What I'm looking for

Looking for: Applied AI / Solutions Architect (IC or manager), AI deployment lead, Solutions Engineering leadership (Senior Manager to Director), or leading AI for a company's own support and GTM. Remote from India, or relocation to Singapore or Australia (Sydney).
Solutions engineering leader at a mobile marketing measurement platform for ten years: the technical bridge between enterprise customers and product and engineering. I lead a global team of 11 as a player-coach and have managed teams since 2019. In 2026 I designed, built and now run, as sole developer working AI-assisted with Claude Code, an internal production AI platform for support, solutions, pre-sales and customer-success teams. It answers customers in shared Slack and Feishu channels and 1:1 WeChat, in English and Chinese, with an independent verifier model and human escalation. Executive MBA, ISB (2026).

Experience

Work history, roles, and key accomplishments

Singular logoSI
Current

Manager – Solutions Engineering | Product Solutions Architect | AdTech & Data SM

Jan 2022 - Present (4 years 9 months)

➤Scope: Leads the AI transformation of customer-experience operations and executive-level enterprise solution engagements.
◆ Designed and built AI CX intelligence Agentic platform from the ground up — a production, multi-tenant platform that automates CX operations company-wide: multi-source RAG (Zendesk, Confluence, Slack, web docs, call data) on pgvector + Voyage embeddings, an "AI→AI→Human" tr

Singular logoSI

Manager-Global CX & Technical Operations

Feb 2019 - Jan 2022 (2 years 11 months)

➤ Scope: Led the global Customer Experience & Solutions Engineering function across the pre- to post-sales lifecycle for enterprise customers.
◆ Lead technical strategy and solution design for Top 15 global enterprise customers, enabling scalable implementations across mobile attribution, SKAN, data pipelines, and privacy-first tracking
Architect custom onboarding and integration frameworks across

Singular logoSI

Senior Engineer - Technical Solutions

Apr 2016 - Jan 2019 (2 years 9 months)

Product:
Singular has built the only unified marketing analytics platform that delivers attribution, campaign data aggregation and creative reporting all on a single platform.

Role & Responsibilities:
Work with advertisers, agencies and ad networks on implementing the Singular SDK on their Android and iOS apps and help them get the most out of Singular/Apsalar’s technology so that they maximize r

BankBazaar India logoBI

Product Engineer -Technical Operations

Oct 2014 - Apr 2016 (1 year 6 months)

Product: Online Marketplace for Financial Products (www.bankbazaar.com)
Description:
BankBazaar is the world’s first neutral online marketplace that helps people compare and choose financial products such as loans, insurance, credit cards, fixed deposits, saving accounts, mutual funds etc., - over a highly secure, user friendly, and intuitive platform. Focuses on harnessing technology to deliver e

expEDIum logoEX

Product Specialist- SaaS Solutions

Jun 2013 - Oct 2014 (1 year 4 months)

Product: The expEDIum Medical Billing(Practice Management Software )

Description :
The expEDIum Medical Billing is a web based secure Medical Billing and Practice Management Software that has a variety of features including provider side web based secure access and high performing backend expEDIum Claims Portal Components.

This solution is an optimal way to allow Practices, IPAs, Billing Servic

Education

Degrees, certifications, and relevant coursework

IB

Indian School of Business

Executive Master of Business Administration, Business Strategy

2026 - 2026

• Business Strategy & Decision-Making – Strategic frameworks, structured problem-solving and execution.

• Microeconomics for Business – Demand & supply, market dynamics, profit maximization, pricing and economic decision-making.

• Competitive Strategy & Game Theory – Competitive dynamics, strategic interactions, market behavior and competitor analysis.

• Strategy Formulation & Execution – Exter

JU

Jawaharlal Nehru Technological University

Bachelor of Technology (B.Tech.), Computer Science

2008 - 2012

Bachelor of Technology in Computer Science and Engineering

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