Jishnu Nair

Led customer engagement efforts through pre-sales and customer success initiatives, optimizing client satisfaction and retention. Provided expertise in business strategy, product development, and technology roadmap as a member of the advisory board.

Managed a team of nine customer engineers, focusing on delivering value to strategic customer segments. Partnered with sales and customer success teams to drive product adoption and executed upsell strategies, achieving targeted ARR.

First solutions engineering hire, tasked with building a professional services unit. Scaled the team, established SOPs, and contributed to over 60% of company revenue through enterprise sales.

Supported business development of Amazon Payments by architecting solutions around clients' ecommerce platforms. Managed integration efforts and communicated with C-suites to align tech product roadmaps.

Responsible for the design and delivery of an educational ERP used by over 2000 elearning centers. Managed a team of product managers and software engineers, contributing to the company's acquisition.

Co-founded a software services firm that evolved into providing telephony services. Managed a team of 30 engineers and was a hands-on developer during the company's initial phase.

Graduated with a degree in Mechanical Engineering, focusing on the principles of engineering design, thermodynamics, and materials science.

Completed Higher Secondary and Senior Secondary education, focusing on a broad curriculum that included science and mathematics.

Completed an Advanced DSA Certification, enhancing skills in data structures and algorithms, crucial for software development and engineering.