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Yousra aazzamYA
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Yousra aazzam

@yousraaazzam

Learning & Development Manager at Independent Food Company, creating training and SOPs across six hospitality brands.

United Arab Emirates
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At Independent Food Company, I lead learning and development across six hospitality brands and 90+ regional stores. I create onboarding and service training, develop training tools and SOPs, and work with Operations and R&D to keep content applicable in stores.

As Assistant Restaurant Manager at Independent Food Company, I managed daily operations at a 400-cover Dubai outlet with a team of 30. I also supported two London openings, including recruitment, onboarding, and operational alignment with Dubai standards.

At MOMA GROUP PARIS, I planned and executed high-profile events at Lapérouse, built relationships with VIP clients, and managed a front-of-house events team across two Parisian venues. I also recruited and trained a team for the London expansion.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

MP

MediaSchool Paris 17

Bachelor of Media and Communication, Media and Communication

2020 - 2023

Bachelor of Media and Communication program completed in Paris.

IP

Institut Victor Duruy Paris 7

Classe Préparatoire Littéraire, Literature and Humanities

2017 - 2019

Selective preparatory program in literature and humanities for entry to French Grandes Écoles.

Tech stack

Software and tools used professionally

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