youba brahimi
@youbabrahimi
Dedicated freelancer skilled in translation and customer service.
What I'm looking for
I am a dedicated and detail-oriented professional with a strong background in translation, customer service, and sales management. With fluency in Arabic, English, and French, I have successfully translated a variety of documents and digital content, ensuring cultural and linguistic nuances are respected. My commitment to delivering accurate translations has earned me a reputation for reliability and excellence in my field.
In addition to my translation work, I have extensive experience in online customer service, where I assisted customers through live chat, email, and phone. I pride myself on my ability to resolve inquiries promptly and professionally, which has contributed to high levels of customer satisfaction. My experience in sales management has equipped me with skills in client relationship building and upselling, allowing me to collaborate effectively with sales teams to achieve targets.
Experience
Work history, roles, and key accomplishments
Remote Translator
BRAHIMI Youba
Jan 2023 - Present (2 years 7 months)
Translated documents, articles, and digital content from English and French into Arabic with high accuracy. Ensured cultural and linguistic nuances were respected for target audiences and managed multiple translation projects simultaneously under tight deadlines.
Online Customer Service & Sales Support
BRAHIMI Youba
Jan 2018 - Dec 2020 (2 years 11 months)
Assisted customers via live chat, email, and phone, resolving inquiries promptly and professionally. Managed customer accounts, tracked orders, and collaborated with sales teams to identify upselling opportunities and achieve monthly targets.
Education
Degrees, certifications, and relevant coursework
University of Batna 2
First year University’s Degree, Geology
2017 - 2018
Completed the first year of a university degree program in Geology. This foundational year provided an introduction to geological principles and concepts.
High School of Oued El Ma
High School Diploma, General Studies
2014 - 2017
Obtained a High School Diploma from Oued El Ma High School. This credential signifies completion of secondary education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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