Yondela Mkwetha
@yondelamkwetha
CRM and marketing operations associate using Salesforce and HubSpot to automate workflows and lead nurturing.
South AfricaWhat I'm looking for
I configured a new Salesforce org for the CluodSphere Setup project at Lifechoices Academy, including user access, permissions, validation rules, page layouts, and sharing rules. I documented the configuration decisions for future reference.
For HealthConnect Appointment Scheduler at Lifechoices Academy, I designed and implemented a Salesforce solution to address double-booking, automate appointment reminders, centralize patient and appointment data, and support reporting. I’m Salesforce Platform Administrator and HubSpot certified, with hands-on experience in marketing automation, lead scoring, CRM data management, and email marketing.
Experience
Work history, roles, and key accomplishments
CRM & Marketing Operations Associate
Yondela Mkwetha
Salesforce certified platform administrator and HubSpot certified marketer with hands-on experience in marketing automation, lead scoring, and CRM data management across HubSpot and Account Engagement (Pardot). Built forms, scoring rules, workflows, and nurture sequences, and cleaned and imported lead data.
Education
Degrees, certifications, and relevant coursework
University of South Africa
Higher Certificate, Mathematics and Statistics
Pursuing a Higher Certificate in Mathematics and Statistics.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Salary expectations
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