Yolanda Strumpher

Conduct outbound prospecting and follow-up by phone and email, with nearly 500 client calls during the first month. Use Zoho CRM to record prospect information, manage follow-ups and maintain visibility of activity in the sales pipeline.

Built and operate an online Southeast Asia travel consultancy and community for travellers over 40. Respond to enquiries through Facebook, WhatsApp and email, follow up with prospective clients, and guide them toward consultation services.

Managed daily retail operations, staff, stock, administration, marketing and merchandising. Worked toward daily and monthly turnover targets; prepared staff task sheets and handled staff hearings.

Ran a digital marketing agency serving local businesses, providing social media marketing, Facebook and Instagram advertising, website design and mobile app design.

Liaised with clients, booked appointments and provided telephonic assistance. Supported short- and long-term insurance maintenance, typing and filing.

Balanced, stored and banked daily cash; recorded cashier logs, sales and shortages; captured goods-received vouchers and supplier information.

Operated holiday-home cleaning services for local and international customers, leading a team of 12 and managing subcontractors.

Prepared job cards, discussed vehicle service needs with clients and coordinated with mechanics and the parts department.

Provided executive support including diary management, calls, client and international contact, typing, filing, and travel arrangements.

Managed reception duties, typing, filing, council agendas and minutes, and collections correspondence.

Performed receptionist and secretarial duties including managing calls, typing, filing, and client correspondence.

Completed Senior Certificate (Matric) with subjects including Business Economics and Typing.