Open to opportunities

Yevheniia Usychenko

@yevheniiausychenko

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AI Trainer and English writer with 5+ years crafting precise, fact-checked content for model training and evaluation.

France

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What I'm looking for

I want to train and evaluate AI using fact-checked, nuanced English that reflects structured reasoning. I’m seeking a role where quality assurance, data accuracy, and clear documentation are valued, and where continuous improvement is encouraged.

I’m an English writer and AI trainer with 5+ years of producing precise, structured, audience-focused written content. With a Bachelor’s degree in Psychology, I translate complex ideas into clear, logical, well-reasoned text for AI training and evaluation tasks.

In NGO programme roles, I maintained data input accuracy across internal tracking tools (KPI dashboards, ERP-like registers), reducing operational errors and improving reporting reliability by up to 70%. I also handled structured documentation and quality assurance—covering attendance sheets, evaluation forms, certificates, course reviews, and invoicing from kick-off to final closure.

I bring project coordination and cross-functional leadership to every task, coordinating multi-site programmes and teams of 15–20 while managing budgets from €27K to €2M. I’m driven to deliver fact-checked, nuanced outputs that help AI models reason and communicate more effectively.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Agent

Current

UGolf Albi - Château de Lasbordes

May 2026 - Present (0 months)

Welcomed and assisted 20–30 clients daily in person and by phone, providing tailored information about products and services. Managed bookings, processed payments, and reconciled end-of-day accounts with full accuracy.

Customer Service Membership Sales Booking Management Payments Processing Account Reconciliation Quality Assurance

Deputy Director & Project Manager

Teenergizer

Dec 2022 - Dec 2025 (3 years)

Coordinated scheduling and logistics for 33 multi-site programmes (6–24 months), ensuring on-time delivery of services for up to 45,000 beneficiaries per year. Managed programme administration, improved data accuracy by up to 70%, and led budgeting from €27K to €2M with variance analysis and risk mitigation.

Project Management KPI Tracking Risk Management Cross functional Leadership ERP Like Registers

Volunteers Coordinator

Teenergizer

Jan 2021 - Dec 2022 (1 year 11 months)

Planned and optimised operational capacity for a 24/7 service environment, managing workload and scheduling for up to 100 volunteers across concurrent projects. Built standardised onboarding and quality-control procedures, reducing recruitment-to-deployment time to under 2 months and improving delivery consistency by 30%.

Volunteer Management Capacity Planning Scheduling Quality Control Process Improvement Delivery Consistency