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YK@yesigomwekennedy
Experienced Software Quality Assurance Engineer with a focus on product support.
UgandaI am a dedicated Software Quality Assurance Engineer with extensive experience in mobile and API testing, web testing, and automation testing. My journey began at Makerere University, where I earned a Bachelor's Degree in Public Health, which laid the foundation for my analytical skills and attention to detail. Over the years, I have honed my expertise in various testing methodologies, ensuring software reliability and user satisfaction.
Currently, I serve as a Senior Quality Assurance Engineer at Numida, where I established a product support function to assist clients in troubleshooting app issues. My role involves conducting functional, regression, and performance testing, as well as collaborating with cross-functional teams to enhance software quality. Previously, I led a QA team at SafeBoda, where I developed test strategies and introduced process improvements that significantly boosted efficiency.
My commitment to quality is reflected in my certifications in automation testing and my ability to implement automated testing frameworks. I am passionate about leveraging my skills to contribute to innovative projects that prioritize user experience and software excellence.
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Work history, roles, and key accomplishments
Numida
Oct 2022 - Present (3 years 1 month)
Managed product support to troubleshoot client app issues and supported users effectively. Conducted functional, regression, and performance testing to ensure software reliability, while resolving technical issues related to credit processing.
SafeBoda
Jan 2021 - Aug 2022 (1 year 7 months)
Led a QA team, overseeing test execution and quality assurance processes. Developed test strategies and coordinated with developers and stakeholders to align testing with project goals, introducing process improvements and automation tools.
SafeBoda
Oct 2017 - Jan 2021 (3 years 3 months)
Created and executed comprehensive test plans for software validation. Conducted various testing methodologies and collaborated with cross-functional teams to ensure timely and high-quality software releases.
The Lifestyle Card
Sep 2020 - Sep 2020 (0 months)
Tested the Android application and documented identified bugs, providing detailed bug reports for development teams to facilitate improvements.
Teheca
Jan 2020 - Jul 2020 (6 months)
Conducted Android application testing, documented defects, and recommended UI/UX improvements. Identified security vulnerabilities and suggested mitigation strategies.
Degrees, certifications, and relevant coursework
MUBachelor's Degree, Public Health
2014 - 2017
Completed a Bachelor's Degree in Public Health, focusing on health systems, epidemiology, and community health. Engaged in various projects aimed at improving public health outcomes and understanding health policies.
Software and tools used professionally
UgandaYou can contact Yesigomwe and 90k+ other talented remote workers on Himalayas.
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