yeni meza
@yenimeza
Transformo datos, reportes y procesos empresariales con SQL, automatización e inteligencia artificial.
HondurasWhat I'm looking for
He trabajado en Banco Davivienda, apoyando la gestión de cartera, cobranza, libranzas, indicadores y reportes para áreas operativas y administrativas. Analizo información con Excel y SQL Server, doy soporte tecnológico y gestiono herramientas para mantener la continuidad operativa.
También desarrollo páginas web con HTML, CSS, Angular y Bootstrap, y aplico inteligencia artificial para crear agentes GPT, contenido y automatizaciones con n8n. Me enfoco en resolver incidencias, entender requerimientos y mejorar procesos empresariales con información útil y soluciones prácticas.
Experience
Work history, roles, and key accomplishments
Call Center Agent
Banco Davivienda
Jan 2012 - Dec 2015 (3 years 11 months)
Provided customer service and collections for all portfolios, contacting clients by phone, email, or messages to manage payments. Followed up on overdue invoices, negotiated payment agreements, and updated system information.
Education
Degrees, certifications, and relevant coursework
Universidad Europeo de Andorra
Master of Science, Artificial Intelligence
2025 - 2025
Completed a Master's program in Artificial Intelligence, focusing on automation and AI applications.
Universidad Metropolitana de Honduras
Bachelor of Engineering, Computer Engineering
2019 - 2025
Pursued a degree in Computer Engineering, focusing on software development, databases, and systems analysis.
Instituto Mery de Flores
High School Diploma, General Studies
2001 - 2007
Completed secondary education with a focus on sciences and letters, and obtained a technical certification in computing.
Tech stack
Software and tools used professionally
Availability
Location
HondurasAuthorized to work in
Job categories
Skills
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