YOYasri Ojha
@yasriojha
Recent Master's graduate passionate about business analysis and finance.
NepalWhat I'm looking for
I am a recent Master's graduate in Professional Accounting from Central Queensland University, Australia, with a strong passion for business analysis, accounting, and finance. My academic journey has equipped me with the knowledge and skills necessary to excel in the finance sector, and I am eager to apply my expertise in a professional setting.
Throughout my career, I have gained valuable experience in customer service and client relations, working with organizations such as Goodwill Finance Pty Ltd and Value Education and Visa Services. My roles have involved managing loan processes, maintaining accurate records, and ensuring compliance with regulations. I am dedicated to providing exceptional service and fostering strong relationships with clients and partners.
Experience
Work history, roles, and key accomplishments
Customer Service Manager
Goodwill Finance Pty Ltd
Jan 2024 - Present (1 year 5 months)
Responsible for managing home loan transactions and ensuring compliance with regulations. Maintained accurate records of loan applications and updated the CRM system. Handled communications via phone and email efficiently.
Customer Service Specialist
Romeo's IGA
Dec 2022 - Jan 2024 (1 year 1 month)
Provided customer service and support in a retail environment, ensuring customer satisfaction and efficient service delivery.
Admissions Officer and Client Relation Manager
Value Education and Visa Services
Dec 2022 - Jan 2024 (1 year 1 month)
Assisted in coordinating the enrollment process with partner institutions and maintained client records in the CRM. Managed communications with clients and institutions while working remotely.
Front Desk Customer Service
Centa Health Medical Centre
Dec 2022 - Jan 2024 (1 year 1 month)
Managed front desk operations, providing customer service and support to patients and visitors.
Mandatory Internship, Loan Department
Nepal Investment Bank Ltd
Sep 2018 - Oct 2018 (1 month)
Assisted in the loan department, gaining insights into loan processing and customer service in the banking sector.
Internship, Customer Service
Global IME Bank Ltd
Jul 2015 - Jul 2015 (0 months)
Gained practical experience in customer service operations within a banking environment, assisting clients with their inquiries.
Education
Degrees, certifications, and relevant coursework
CUCentral Queensland University
Master of Professional Accounting, Accounting
2019 - 2021
Completed a Master's degree in Professional Accounting, focusing on advanced accounting principles, financial management, and business analysis.
Siam University (Kathmandu College Of Management)
Bachelor of Business Administration, Business Administration
2014 - 2018
Activities and societies: Successfully organized inter-college music festival for 4 years and participated in annual drama performances.
Earned a Bachelor's degree in Business Administration, covering various aspects of business management, finance, and marketing.
Ace Institute of Management
Higher Secondary Education, Management
2012 - 2014
Completed Higher Secondary Education Board (10+2), focusing on foundational business and management principles.
Brihaspati Vidyasadan
School Leaving Certificate, General Education
2007 - 2012
Achieved School Leaving Certificate (SLC), providing a strong educational foundation for further studies.
Tech stack
Software and tools used professionally
Availability
Location
NepalAuthorized to work in
Job categories
Interested in hiring Yasri?
You can contact Yasri and 90k+ other talented remote workers on Himalayas.
Message YasriFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
